PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot reviews

7,460 approved reviews, newest moderated first

Camille K.
Apr 21, 2025
Support through the process
A personal phone call to answer a questions when I was just looking…frequent emails throughout the process, sharing important information about my pupipy’s breed and health, travel plans, all helpful suggestions.
Response from PuppySpotApr 21, 2025
We appreciate you taking the time to share your positive experience. We're thrilled to hear that you found our communication helpful and informative throughout the process. We strive to provide our clients with personalized attention and support, and we're glad that our efforts made a difference for you.
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Poppy C.
Apr 20, 2025
BEWARE! I Recieved a SICK $5,500.00 Rottweiler Puppy!
BEWARE! I Received a SICK $5,500.00 Rottweiler Puppy named Bash who is still healing from blood in his urine UTI and Giardia. So far, my Rottweiler has cost me an additional $1,500.00 due to his illness. Also, they lie on the summarized description of the puppy. If you notice all the descriptions of the puppies are pretty much all say the same thing, they just change the words around. My trainer said that my Rottweiler puppy show signs of neglect. My trainer is working on reassuring my puppy that he is safe and very much loved. My puppy is living with my trainer's wife and his kids while he trains my Rottweiler Puppy. JUST BECAREFUL BECAUSE YOU WILL NOT GET REIMBURSED FOR COST OF ILLNESSES. All these puppies are so innocent!!! I pray for these puppies!!! Good Luck to all the Animal Lovers out There!
Response from PuppySpotApr 20, 2025
We’re truly sorry to hear that Bash has had a difficult start, and we appreciate you taking the time to share your experience. Our goal is always to ensure that every puppy receives the best possible care before, during, and after joining their new family. We’ve tried reaching out but haven’t been able to connect with you yet. We would really like to help, including reviewing the veterinary expenses you mentioned. However, we’re currently missing some of the required documentation needed to move your claim forward. Please reach out to our Puppy Care Specialist Team at [email protected] or call us so we can assist. We're committed to doing our part and want to make sure Bash receives the support he needs as he continues to acclimate and heal.
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Liv
Apr 20, 2025
Process With Getting a Pup
The process was super quick working with the breeder and Puppyspot. Making everything ready and all corrected before my new pup was in my arms. The small interview felt that they truly care for all the pups and want them to be in a safe and loving home. I would recommend this site when looking for a furry friend to join your life.
Response from PuppySpotApr 20, 2025
Thank you for your kind words! We are thrilled to hear that you had a positive experience working with the breeder and Puppyspot. We strive to make the process of finding a new furry friend as smooth and enjoyable as possible. We are delighted that you felt the interview process was thorough and that we genuinely care about the well-being of the pups. We are happy that you found your perfect companion and wish you many happy years together.
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Clay G.
Apr 20, 2025
Great staff! Know their stuff.
From the beginning of our journey with Puppyspot, things went well We had not considered spending the kind of money acquiring our puppy required. But from that start, we found the little girl we wished to join our family. The three weeks it took to get her to our home seemed forever, yet PuppySpot sent us notes, updates, and answered our questions. And now she’s been here two weeks. A little doll, nearly three pounds. She is fun and affectionate. And our lives are full again.
Response from PuppySpotApr 20, 2025
We are so happy to hear that your experience with PuppySpot was positive! It sounds like you found the perfect little girl to join your family, and we are thrilled that she is bringing so much joy to your lives. We understand that bringing a new puppy home is a big decision, and we are glad that we were able to help you through the process. We appreciate your kind words about our communication and support.
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Greg L.
Apr 19, 2025
Heartbreaking at first
Heartbreaking at first. Our choice puppy had knee problems so we had to select another puppy. She has arrived and is getting comfortable with us. She arrived in a crate that was dirty (not puppy mess, but accumulated dirt). Looked liked it had been used by several animals and stored in a dirty garage or barn. There wasn’t enough food in an open bag to get us started into a transition to a different food. She is a delight but is difficult to potty train
Response from PuppySpotApr 20, 2025
We understand your disappointment about the condition of the crate and the limited food provided. We strive to ensure that all our puppies arrive in a clean and comfortable environment. We appreciate your feedback and will use it to improve our processes. We're thrilled that you've found a new puppy and are happy to hear she's settling in with you. We wish you all the best with her potty training journey.
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Shari W.
Apr 18, 2025
Information is so valuable when needed. They kept me up to date which was…
Pet spot kept me up to date which was very important to me. Everyone was so helpful and even encouraged to call if there were any questions. I did call and was responded to quickly and handled what I needed. He was so kind and helpful. The gift was so sweet and very thoughtful. I needed everything in the box. My Banjo boy loves the very soft blanket the best :)
Response from PuppySpotApr 19, 2025
We are so happy to hear that you had a positive experience with us. We strive to provide our customers with the best possible service and it's wonderful to know that we met your expectations. We appreciate your kind words about our team and their dedication to providing excellent care. We are glad that you found our communication and support helpful, and that Banjo boy is enjoying his new blanket. Thank you for sharing your feedback!
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Sandy W.
Apr 18, 2025
We recently adopted a new puppy through…
We recently adopted a new puppy through Puppyspot. From the moment we contacted Puppyspot we had interactions about our puppy and on the process to get her home. We were given lots of useful info about her and in general about raising a young puppy. I had wished we could have contacted the breeder directly by email once we had finished the transaction but Puppyspot did try to relay our questions. The travel was arranged and her arrival was even a little earlier than planned. She adjusted quickly which says to me her trip to us was not stressful at all. We’d highly recommend Puppyspot.
Response from PuppySpotApr 18, 2025
Thank you for your kind words and for sharing your positive experience. We are thrilled to hear that you had a wonderful experience with our team and that you are enjoying your new puppy. We are dedicated to providing our customers with a seamless and enjoyable experience, and we are grateful that you felt supported and informed throughout the process. We are happy to hear that your puppy adjusted quickly to her new home, which is a testament to the care she received during her travel. We appreciate your recommendation and hope you and your new furry friend enjoy many happy years together.
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Marylou M.
Apr 18, 2025
Very happy with the communication
Very happy with the communication, process and arrival of our little love bug Rosie. She is so seeet!
Response from PuppySpotApr 18, 2025
We're thrilled to hear you had a positive experience and that Rosie has brought so much joy to your life. We appreciate you taking the time to share your feedback.
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