PuppySpotAt PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Leonard B.
My first experience and didn’t fully understand the process. Holly has adjusted very well. Thank you for her safe travels. Clary and Baeu were excellent
Response from PuppySpotApr 17, 2025
We appreciate your kind words about your experience. We're glad to hear that Holly has adjusted well and that Clary and Baeu were excellent. We strive to provide a smooth and positive experience for all our customers.
Gene M.
The dog acts like he is a puppy mill dog. He is afraid of human contact he runs away when you call him and have to chase him down and h then goes flat on the ground and you have to struggle to pick him up. He also refuses to go to the bathroom outside even though we take him outside with our other dogs. The dog food they sent he refused to eat, so we gave him the food we purchased from Stella and Chewy's which he eats very well. He gets along with our other 3 dogs quite well. I think you need to evaluate the breeders as what conditions do they use to raise puppies?
Response from PuppySpotApr 18, 2025
We understand your concerns about your dog's behavior. It's natural to be worried when a new pet isn't adjusting as expected. We appreciate your detailed feedback and will share it with our team. We are committed to ensuring the well-being of all our animals and take your comments seriously. We understand the importance of providing a positive and nurturing environment for our dogs. We are always looking for ways to improve our processes and will use your feedback to help us do so.
Samira & Abel P.
I paid for the puppy over $4000 when the breeder was selling the same puppy in their website for $1850 . I couldn’t believe it!! And I had to pick her up from the breeder you didn’t even had the puppy!! So what the hell a paid extra $2000 for. I was told oh the life warranty but I had to be pushed to get one of your health insurance for it. Really so I’m not getting anything in the end. I just couldn’t believe it you can scam people like this . I will not stop at this until I make sure everyone knows it . Including BBB
Response from PuppySpotApr 18, 2025
We understand your frustration and apologize for the experience you had. It's important to us that our customers feel valued and receive the information they need to make informed decisions. We strive to ensure transparency in our pricing and services, and we're committed to reviewing our processes to prevent similar situations from occurring in the future. We appreciate you bringing this to our attention and will take your feedback seriously.
Liya P.
The whole experience from the start went smooth. The communication was great and made the whole process easier. Richard and Ryan were our drivers, and they did an awesome job taking care of our puppy and letting us know how the puppy's travels were. We were very pleased.
Response from PuppySpotApr 14, 2025
We're so glad to hear that your experience was smooth and positive. We appreciate your kind words about our communication. We strive to make our processes as easy and efficient as possible for our customers.
Kathy L.
Employees are very helpful in assisting you in getting all the answers you need
Response from PuppySpotApr 13, 2025
We appreciate your kind words about our employees. We strive to provide excellent customer service, and we're glad to hear that our team was able to assist you.
Rosa S.
Thank you for communication and taking time too tell me about my dog
Response from PuppySpotApr 12, 2025
We appreciate your kind words and are glad you found our communication helpful. We're committed to providing the best possible care for your furry friend.
Mimi D.
I was looking for an older puppy and was able to find one. He came by ground transportation. It was an easy pick up and he was healthy and excited to come home.
Response from PuppySpotApr 12, 2025
We're so happy to hear that you were able to find the perfect puppy for you. We understand how important it is to find a companion that fits your lifestyle, and we're glad that you had a positive experience with our ground transportation service. We appreciate your kind words and hope you enjoy many happy years with your new furry friend.
Tosha M.
I was going through something and the delivery driver was so considerate.Purchasing the puppy was easy no hassle and continued to keep me updated
Response from PuppySpotApr 12, 2025
We are so glad to hear that you had a positive experience with our service. We strive to make the process of welcoming a new puppy into your home as smooth and enjoyable as possible. We are thrilled that you are happy with your new furry family member.
