PuppySpotReviews of puppyspot.com

I hadn’t heard of PuppySpot before I started considering a puppy, but I’m so glad I found them! While browsing online, I landed on their site and immediately fell in love with an adorable Pomapoo puppy. I submitted an inquiry and heard back right away. Liz Smith helped me through the entire process and was absolutely amazing — so personable, knowledgeable, and accessible. She stayed in touch via email, phone, and texts (including one at 10 PM when I decided I wanted to adopt my first puppy’s sibling too!). She quickly put a hold on him for me and made the whole experience stress-free. When I purchased the second puppy, there was a minor hiccup where I received different delivery dates for each puppy even though they were from the same litter. I reached out to customer service, and they resolved it quickly — both puppies actually ended up arriving earlier than expected! The transport company PuppySpot used to bring the puppies from IN to CT was also fantastic. It was clear that my puppies were well cared for during the trip. I couldn’t be happier with my experience — it was truly 10/10. I’m already recommending PuppySpot to anyone I hear is looking for a specific breed or frustrated with long breeder waitlists. I am beyond thrilled with my two new puppies and would absolutely recommend PuppySpot to anyone looking to adopt a puppy.

My puppy, Pearl, she is sick with parasites and ear infection, she does not eat, and bleed when she did diarrhea.

We feel like Raydar is training us. He is so cute and spirited. You all did so great a job in getting him ready for us. Thank you so very much. We have had him for 2 weeks. Jerry

Easy as 1-2-3

We had our apprehension about puppy sites found on the internet because of the crazy world we live in. Puppyspot is the real deal.Our puppy actually had a luxating patella(grade one) that was diagnosed at her final exit vet exam. (This is quite common for small breeds and because she’s a young puppy and this could go away or at least never bother her after her muscles develop more.)Puppyspot honestly disclosed this to us and they were so understanding about what ever decision we made to go through with the sale or not. They did not pressure us at all. In fact, they were so non judgmental and comforting on whatever decision we decided to make. They even had a second opinion performed by an independent vet which diagnosed the same thing. After talking to several vets and vet techs on our own about this, we made informed decision to purchase our sweet, smart, little puppy. The communication between the breeder, PuppySpot, and ourselves was absolutely amazing. The left hand always knew what the right had was doing. The response time between all of us was great, as well. We are so happy that we went through PuppySpot because if we hadn’t this scenario would/could have played out differently. We would have gotten the puppy after driving 5 hours each way (total 10 hr)and found this out when we got home and had her exam done by our vet. Then we would have felt much differently about the breeder and our puppy. We would have felt a lack of trust. Instead, with PuppySpot we ended up feeling confident and trustworthy of both breeder and puppy! We have a great puppy, great breeder, and great company that helped us make this very important decision.

Horrible communication through out the process and inaccurate dates regarding when the puppy would be ready to come to her new home.

Excellent experience! It has been about 5 months since finding and purchasing our puppy from PuppySpot. He is perfectly healthy and the happiest, most loving puppy. The entire process was easy and efficient. They took the time to answer all my questions and kept me well informed of the progress, what to expect, and what I needed to prepare for our new little guy. At first, the price seemed high but when I looked around at other sites, they were actually competitive if not better. I also considered the effort and work that PuppySpot puts in, the costs and effort the Breeder puts in, and it makes sense. My experience was fantastic and I highly recommend.

everyone was very helpful except one person on the phone hung up on me. He was talking over me and was very rude. The team also forgot to upload the new images I had requested from the breeder