PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot reviews

7,460 approved reviews, newest moderated first

Erika Booth G.
Jul 11, 2025
Great experience
Great experience! I was unsure but just as the reviews shared, great experience, good communication, on time delivery. We received our new puppy just as promised and in good health. We would definitely recommend Puppy Spot and would use again.
Response from PuppySpotJul 11, 2025
We're happy to hear that you had a great experience and that the communication and delivery met your expectations. We appreciate your recommendation and are glad your new puppy arrived healthy!
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Carolyn P.
Jul 11, 2025
Love my pedigree beagle
Love my pedigree beagle! Puppyspot was professional, kind, and easy to contact. They always kept me up to date. The breeders Amy and Sonny were excellent. Highly recommend this site to help you meet your little fur baby.
Response from PuppySpotJul 11, 2025
We're happy to hear that you had a wonderful experience using our service and that you love your beagle! We appreciate you mentioning the excellent breeders and your recommendation. Thanks for your feedback!
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JustAnswer C.
Jul 11, 2025
The puppy arrived right on time..
The puppy arrived right on time... Even earlier than expected she is simply beautiful the transporters clay and Bo were delight to work with and the communication from puppy smart is wonderful
Response from PuppySpotJul 11, 2025
We're happy to hear that your puppy arrived safely and earlier than expected. We appreciate your kind words regarding the transporters and our communication. Thanks for the positive feedback!
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Miranda T.
Jul 11, 2025
Fantastic!
Incredible customer service and transport, our little guy is amazing!!
Response from PuppySpotJul 11, 2025
We're happy to hear that you had such a positive experience with our service! Thank you for letting us know your little guy is amazing.
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Jane and Michael L.
Jul 10, 2025
The breeder was fabulous!
The breeder kept in constant touch with us. They were available to answer questions before and after our receipt of our new puppy. They described him perfectly, and addressed all of our concerns.
Response from PuppySpotJul 11, 2025
We're happy to hear that we provided you with excellent support and guidance throughout the entire process. Thank you for acknowledging our dedication to addressing your needs and concerns.
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Richard H.
Jul 10, 2025
Puppy Mill Broker
Puppy Mill Broker. Do not purchase from them. The breeder I got my little girl from abused her. She was raised indoors and anyone can tell she was abused verbally. If anyone raises their voice around her, she reacts. She now loves the outside, we walk everyday. She now has a great life, free from abuse and in a loving home. She had health issues and they won't reimburse a penny. Don't believe that BS health guarantee. Terrible!!! Run from this unbelievably unethical company that farm poor puppies just for money.
Response from PuppySpotJul 13, 2025
We’re very sorry to hear about your experience and the concerns you’ve shared. Our team did have the opportunity to speak with you directly, and we understand how upsetting this has been. We take feedback like this seriously and expect all breeders in our network to uphold strict standards of care. While we’re glad your puppy is now in a loving home, we regret that your experience did not meet your expectations. If there’s anything further you’d like to share, please feel free to reach out to us.
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Priscilla R.
Jul 10, 2025
Wrong sex doodle delivered
The puppy"s paperwork should precede its delivery. we received (cypress) an assumed female. Received the dog-all healthy and fine. Thought we had a female;however, after 12 days and a visit to the vet-found out it was a male. I am now attached and all is fine. It is impossible to return a puppy 600 miles,nor would I. If I had receive the paperwork which said male-before delivery, I could have correct problem and received a female.
Response from PuppySpotJul 13, 2025
Thank you for taking the time to share your feedback about your experience with Cypress. We’re so glad to hear your puppy arrived healthy and is doing well in your care. We sincerely apologize for the confusion regarding Cypress’s gender and understand how frustrating it must have been to discover this only after your vet visit. This is not the experience we aim to provide, and we appreciate your suggestion about receiving paperwork prior to delivery. Your comments have been shared with our management and operations teams to help us continue improving our processes and communication. Please don’t hesitate to reach out if there’s anything more we can do to assist you and Cypress.
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Scott M.
Jul 10, 2025
The website had great info
The website had great info. I talked to Alan and a few others on the phone. They were helpful and had the answers to my questions. They send pertinent info emails all week and they were very informative
Response from PuppySpotJul 10, 2025
We're happy to hear that the website offered valuable information and that our team provided helpful support! We appreciate you mentioning the informative emails. Thanks for your positive feedback.
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