Pumpkin Pet InsuranceReviews of pumpkin.care

Good experience but very costly insurance especially considering they don’t cover pre existing.

Haven’t had to use you yet so don’t have any experience yet.

Pumpkin responded quickly with a policy. I have not yet made a claim against it.

Good policy. I just found a different one that fitted my needs better. Customer service was great. Really helped refund me. They're not a bad insurance company. They are good.

It took a bit to get connected which had me concerned. When I was connected to a veterinarian, I was super happy with the information provided. She was thorough with her responses and answered every question I had. It was nice that Pumpkin sends texts to let you know when you’ve been connected and the conversation afterwards so that I could go back and reread for any over the counter medications I needed and directions. Very please with the help I got at the price I got it!

After weeks of research and comparing companies, we decided to go with pumpkin because they claimed to pay out quickly and cover the most. However, we submitted our first claim for preventative services and were told it would be 3 to 4 weeks before it was even reviewed. I am hoping this won't be the norm but honestly this is disappointing. I am currently shopping around....AGAIN but this time I will be looking at the claims process as part of my evaluation.

Very good experience.

Awful company who scams.