Pumpkin Pet InsuranceReviews of pumpkin.care

I can never get in to submit a claim and the 6 number security that they gave me when I signed up is not working either!

i am still waiting for my reimbursement, no check, its been 2 weeks and no communication either

I told you already. The reimbursement rate doesn’t give much!

I don’t like not being able to talk to a live agent!!!!!!!!!

I liked the online help I received

Up until our most recent claim, you have always been a 5. We received the auto reply when we sent in the recent claim and then heard nothing. I sent an email, no reply. Eventually looked on line. It said completed and the reimbursement amount, still no reimbursement. You are usually quick. Tried email a couple of more times. Corresponded online they said they would have someone contact me when they got in. I never heard from anyone but then the reimbursement was put in our bank account. I was very disappointed. I have recommended Pumpkin numerous times, and this customer service was just like the majority of other companies.

good comment 2

Does not pay out as advertised…..