customer
I did it all online
I did it all online. Fingers crossed it is what I expected…

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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customer
I did it all online. Fingers crossed it is what I expected…
Ron
I paid for wellness care. Submitted the bill and learned the coverage has an annual maximum of approximately the premium you pay When I discovered this I cancelled. They then charged my cc the remainder of 1 year premiums. Is this insurance or a payment plan? Very unfair
Response from Pumpkin Pet InsuranceJun 22, 2023
Thanks for your feedback, Ron! When a bundle is included on a claim, coverage will switch to an Annual Cap method of reimbursement rather than by itemized service. You can find this information in your Pumpkin Preventive Essentials Customer Agreement. Once the Annual Cap for your Preventive Essentials Plan has been met you will not be eligible for any additional reimbursements until the next policy year. Let us know if you have any additional questions!
Jeanne
Every person w/whom I spoke was knowledgeable, kind, & patient. I thank you all🙏
Yoli D.
Submitting claims is easy and timely refunds.
Karen C.
Clear and easy to understand information.
Bonnie P.
The whole process with customer service was a great experience. She was professional, knowledgeable and was to answer all my questions. The claim process was easy, all required documents were easy upload on my computer. Very please with entire experience at this time.
customer
Quick reimbursement
Response from Pumpkin Pet InsuranceJun 12, 2023
So glad to hear you received reimbursement quickly!
customer
All of my questions were answered. Pumpkin's benefits far outweigh what I can get from my vet.