Pumpkin Pet InsuranceReviews of pumpkin.care

Quick response and easy to understand

So easy to submit the claim, was reimbursed within a week directly to my bank. Awesome.

Great agent who helped us decide which plan was right for our cat

Their response was quick. I could tell on what process they were on, since I received emails accordingly. Very nice system and got redeemed within a month (after going over deductible amount).

Fantastic service

When you call with questions you get to talk to a real person. The website is very easy to navigate and it is easy to submit a claim. They are professional, polite, and friendly. They inform you of what they paid, and what was declined with an explanation.

The company did not disclose the deductible in the initial plan information and automatically renewed my pet without my consent. They also disallowed a condition that was under review but had not been finally confirmed (as pre-existing) and didn't cover enough vaccines and wellness services.

Amazing customer service. Amazing coverage. They deliver what they promise!