customer
Great Customer service
Prompt response to my inquiry. My issue was taken care of quicly.
Making healthy, affordable, premium products with no middlemen or retail markup.
Public Goods (publicgoods.com) has 679 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Home Goods Stores · Long Island City, New York
Excellent
Home Goods Stores · Kiryas Joel, New York
Excellent
Home Goods Stores · Victor, New York
Excellent
Home Goods Stores · Brooklyn, New York
Excellent
679 approved reviews, newest moderated first
customer
Prompt response to my inquiry. My issue was taken care of quicly.
Vivian M.
Iris was polite and responsive. They took care of my issue quickly. They communicated what they were going to do in a timely manner. Thank you.
Mitch
The only food I have tasted so far are the plantain chips. I usually buy them at a nearby market and they sell fast. However, the market has been out of stock lately so I ordered a few different brands, but none of them compared to Public Goods. That's why I decided to place an order directly with Public Goods! I was also very impressed with their great customer service!
Susan Q.
Daniel recognized the problem and took care of it right away. Easy. Public Goods always comes through.
Jim G.
Public Goods now requires a membership to order things. I don't know when this was added. I ordered a number of things from them about 4 years ago, and have ordered nothing since. They recently created a membership account for me and then charged me $79 (on an expired credit card) for my new membership without asking me to authorize this charge or even to let me know why they were charging me. The bank flagged this as suspicious activity, asked me if I had authorized it, to which I said no, and the bank cancelled my credit card. Unbelievable! I will never order anything from Public Goods again.
Drew A.
margot was very speedy and attentive. Great service!
Ashlei S.
Daniel was very helpful and kind and explained things in a way that made me still feel like a valued customer.
Folk W.
Excellent customer service. I received a response on a Sunday which I was not expecting because they are closed on sundays. We sorted out my concerns and I am completely satisfied with the support I received.