will F.
Bottle broken in shipment, Great customer service
Had I small issue with my last order where a bottle of hair oil broke when it arrived. Thanks to the packaging done nothing else was damaged and the customer service was quick and helpful.
Making healthy, affordable, premium products with no middlemen or retail markup.
Public Goods (publicgoods.com) has 679 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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679 approved reviews, newest moderated first
will F.
Had I small issue with my last order where a bottle of hair oil broke when it arrived. Thanks to the packaging done nothing else was damaged and the customer service was quick and helpful.
Scott R.
The service was super fast and was resolved quickly. Thank you!
GezaDHun.
Fast reply and understanding shown.
Erin
Very appreciative of the timely response, quick and collaborative focus on resolving the problem faced with my order, and (what sometimes lacks in customer service) the empathy. Daniel from Public Goods did a great job helping me navigate through a hiccup in my order delivery!
Vincent D.
A replacement order was made for the two items that were missing which is all I could have asked for. Hassle free solution, thank you!
Ashraf K.
The costumer service was great! When I looked to cancel right after realizing I was charged for the year, they responded within a few hours, and offered me a discount to remain a member, before fully refunding.
RBBV
The service I received when my package was damaged on its way to me was exceptional. Margot was friendly, efficient and had my order resent within a couple of hours from our call. With tracking information. I own a small business and we strive to hire service providers who go the extra mile. Kudos and thank you! 🙏🏽
Cynthia K.
Customer service rep, Iris, offered a quick resolution to my issue.