Public GoodsReviews of publicgoods.com

Thank you for prompt and kind service!

Personalized, human, and helpful.

Margot was terrific and super responsive.

A year after I cancelled my membership (which they don't warn you is about to renew), they charged my credit card AGAIN the $79 membership fee. How is this legal? This time I got a fraud alert and now have already started the process of cancelling my card and getting a new one. There is also no way to remove your own credit card information from your account. All you can do is update to a different payment form, and they don't make it easy.

Dhee’s service was efficient and effective, and I appreciate how quickly my problem was resolved. However, I still find it disturbing that Public Goods just suddenly “renewed” a membership I didn’t have, 5 years after my last purchase. Glad it’s resolved.

Unauthorized charges for a membership I did not sign up for. 4 years with no notification or emails, just silently charged to my credit card. They would not refund.

Although I had to cancel my membership, Dhee was extremely helpful, informative, respectful, and timely. I couldn’t ask for better customer service. Thank you Dhee!

Last year I purchased $22.00 worth of chai syrup from this company. The shipping fee was $10--so I put them on my "never again" list Today I received notice that my $79.00 a year "membership" fee was processed. I never signed up for a membership and limit my subscriptions tightly. When I tried to leave a negative review on their website, it refused to process! I am getting a refund but WARNING--DON'T USE THIS VENDOR