PubbyReviews of pubby.co

I like the way Pubby works for book reviews but I cancelled my subscription because: - it is very slow and unresponsive to use - customer support either never gets back to you or it takes weeks, their response normally does not resolve your issue so you message again and wait weeks again so a simple issue can take well over a month to resolve - they don't update your book covers when you edit your books - for unknown reasons they restricted my reviews to .uk - out of the blue they started over-charging me and refused to refund me - it is expensive if you have more than 4 books There are lots of alternatives out there!

I wish I had read the reviews before trying Pubby I took out the trial but had technical problems from day one Reached out to customer service but got no reply So I cancelled the trial and subscription Yet a few days later when the trial ended they still withdrew the payment I’ve attempted to contact them on numerous occasions and have so far recieved no reply This company has to be avoided like the plague I’ve had to change my debt card to avoid any further payments being taken

Horrible Thieves. I paid for and reviewed multiple books they can not find on Amazon. I emailed all the links to pubby and they refuse to help me and refuse to give me my 14,800 snaps back. I did all the work for them and still they refuse to help me. It is sad. First they don't have enough help then, more personal problems and computer problems. In my job I have more customers and computer problems but still manage to not blame others and get the JOB DONE.

Pubby is a SCAM! Don’t touch them with a barge pole! I made the mistake of signing up for their free 10 day trial thereafter if I chose to continue, I would be billed $30 per month. Ten days later, they stole $400 from my credit card. I have messaged their support multiple times. There is no support. They like to steal people’s money.

They charged me without my permission and they are NON-responsive when i asked for a refund. I would NEVER USE this company.

So, the fee is $25 USD/month. Then you need to review others' books to earn snaps (typically in the 1000 point range). You can then use those snap points to get your books reviewed (typically in the 1200-1500 point range). So, doing the math, you usually need to review three books for every two reviews you receive. A little pricey, but if you get reviews, all good, right? The issue is twofold. The first is, the reviews tend often be generic. The readers are doing fast scans, then tossing down reviews that will namecheck the main character, but only give general info about the book. I've also had two supposedly different reviewers leave startlingly similar reviews with the exact same title on each. So, that's the first issue...but at least your review count is going up. Or...is it? Because here's my biggest issue: A full 25% of the reviews I received were subsequently pulled by Amazon (and, weirdly, they were usually the good ones, where some thought had gone into the review). What can be done about this? Well, Pubby allows you to report the issue and get your snaps back...but they only allow 10 refunds per YEAR. I blew through my ten refunds in a MONTH, due to three reviewers who had done between two and three reviews of different books, and, of course, when one disappears by the reviewer, they all do. I tried to preserve my refunds by sending a message through their "handy" chat feature that claims a response will come within a couple of days. Almost a week later, I got a cut-and-paste response to use the refund feature. And now, barely a month in, I will not be able to report a review disappearance, or get those roughly 1400 points back...for a year. Assuming the pace continues, that means, in a year, I'd likely see another 100 reviews disappear, losing me about 130,000 points. So...that means they'd get about 130-150 other books reviewed by me for free. They need to vet their reviewers with care, and they quite obviously do not. This is a ripoff. Do NOT use Pubby.

Missing snaps (points for reading books), chances of getting a reply from support almost non-existent, this used to be a good experience but no longer. Just read a book worth 1,160 snaps and only got credit for 160. A couple of weeks earlier I went to bed with a + amount of snaps in my account and woke up with it at -300. No explanation of any kind

They don't reply on your email and they will not pay your refund back