PubbyReviews of pubby.co

My experience with Pubby, was not as bad as some of those I am reading. The things that Pubby has control over, they do very well. I have zero complaints about their customer service. In my opinion, there are too many spoiled people complaining. But keep this in mind: for every decent, legitimate book reader-reviewer that reads and reviews your book, there are two flakes who do not. There are way too many 'so-called' reviewers who have not read a single page of your book. They are easy to spot. They either leave an irrelevant review or write some ridiculous review that any person viewing your book will know is nothing but BS. Then you have the 'nasty people', who got assigned your book. They would never read a book of your genre without a tit-for-tat situation. They gave it a poor review because they found the book boring. Example: Jonny, the Reader, has three books on Amazon. They are about becoming successful Drone pilots. Jonny has been assigned your romance novel. Jonny gives it a 3-star review because he found it silly and boring. What the review does not say is that Jonny finds all romance novels silly and boring. Jonny should not be reviewing romance novels. The bottom line, folks? Even if you get 82 five-star reviews, it will not increase the sales of your book. It will just inflate your ego. This is a great concept, and 40% of the reviewers are good, but 60% are not. You will not be satisfied.

Attention to detail by the Pubby's staffers is awesome. I've only been connected one month, but within that short time I've secured 5 reviews and read some good reads too.

Pubby isn't perfect... but it is essential. Customer support: 10/10 Customer support is knowledgeable, helpful, and super nice. Systems: 7/10 Had two ebooks that I bought, one 4.99 and the other 2.99; although it wasn't Pubby's fault, my review never showed up as Verified even though I did buy the ebook and sent them a screen shot confirmation; I only got refunded the snaps for the first occurrence, not the second. My book sat there without anyone reader fro like a week; when I reached out to support, they recommended doing it on all formats; when I did, I got more reviews but still slow. My ebook is $0.99. So I put the book price from $2.99-$4.99 fro 2-3 days just to get more people to review. Yes, it costs a lot more snaps, but I started getting more readers. Side note: Pubby should attach a rating chart. I had two readers that left me 4-star reviews, both reviews were AWESOME! So awesome that I was surprised it was only 4 stars and not 5. Pubby should also allow us to give extra snaps to readers if it was a quality review- I've legit had someone copy my book's subtitle and had that as the review.

I had no complaints with Pubby. I believe I was one of their first authors and I got many, many reviews. Yet in the past month or so, I could not receive anymore reviews. I questioned this with Mary and was told to "be patient", that they would come. The one person who was reading my book at the time, never finished it or left a review. After having several books up for review for over 2 weeks, I decided to cancel my subscription. I don't know what happened. Initially the platform was a great plus. Perhaps its growth got away from the management. I have to say, Mary was always very polite and helpful. I guess its just time for me to move on.

Pubby can be a great resource to gain higher numbers in reviews but recently I have noticed that reviews are being removed by Amazon. I am not quite sure if these reviewers are authors or just readers abusing the review policy and getting caught. Mary does return the snaps ASAP when I complain about the missing review so that's a plus. But beware that reviews can be missing after a few months of being put up. Pubby needs to find a way to make sure reviewers have a legit amazon account because this is frustrating.