Laurie D.
I was seeing Chris Randolph as I needed…
I was seeing Chris Randolph as I needed an outside therapist while attending Seneca Center. When I was doing the pre-first appointment paperwork it asked what I had for insurance and I put it down. I had also spoke to him on the phone and told him and he said it was fine. Three appointments in and two weeks into my 4 weeks at Seneca Center I get a notification from Chris that he is not getting paid by my insurance and is canceling our sessions unless I can prove he will get paid another way. That is classic patient abandonment. It is malpractice. And to top it off he complained because he wasn't going to get paid for the previous meetings, and told me to let Seneca Center know I no longer had a counselor, which would have gotten me kicked out. I disagreed with his deduction that he wouldn't get paid and sent a message to my insurance co and forgot about it. I completed the program but am unable to continue with the needed therapy because I have no counselor. I tried another counselor two weeks ago, had our first meeting, had a horrible weekend, missed the 8 am meeting, and she abandoned me for missing the appointment (Rose Mylott). Also patient abandonment, also malpractice.

