Proven Data LLCReviews of provendatarecovery.com

Everyone who worked on my ticket was fantastic. Professional, kind, efficient and a pleasure to work with. Rich was great to work with and the two techs that remotely connected to to do the evaluation and decryption (i sadly didnt catch their names. James? Brandan?) were quick and effective. Really gave me a sense of knowledge and confidence that the job could be done. Couldnt speak more highly, My client is very happy to have his data back....and at the end of the day thats what matters! Thank you to all your team!

I was devastated when I found out that all our family memories (and all our music/movie collections) has been encrypted by not one but two ransomwares... I tried my luck contacting Proven Data based on their trustpilot reviews and they not only provided an efficient experience to diagnose my problem but they provided me wit a free solution!!! Good to see that there are still some good guys out there to fight those greedy hackers!!!

We were attacked by ransomware which completely crippled our ability to do business. Reaching out to Proven Data was the last ditch effort to save our business which turned out to be the keystone to recovering 100% of our data and saving our business from further devastation. Thank you Richard, Brandon, and Proven Data for saving our business.

Great Organization-From the Top down! They truly embody the 14 points of culture!

I recommend Proven Data with no hesitation at all. Ideally, you want to be in a situation where you can remove the ransomware and start over from your backup, but when you aren't in that situation, as I found myself, Proven Data was a lifesaver. The criminals got in through the remote desktop protocol, disabled my malware/anti-virus, encrypted my back up, and all my drives. My IT guys instructed me to contact the hijackers, pay the ransom through bitcoin, and, IF, BIG IF, I got the decryption code, they could help. The legitimate bitcoin operator I spoke with begged me not to listen to my IT guys, stating I was robbing myself. Then I learned about the 10-12 business day lag from setting up the bank transfer, to buying bitcoin so you can transfer it. The bitcoin ATMs, located a substantial distance away, had a 24 hour daily limit well below my ransom and they were having their own issues causing a 48 hour delay in obtaining bitcoin. I was not willing to go any further on my own or with my IT folks since this wasn't something they routinely addressed. It was a horrible time. My IT folks said they worked with Proven Data once before in a similar situation. I contacted them. Wow! The contract was written in an understandable manner -- it clearly spelled out each party's responsibilities. I had actual phone contact with real people who were reassuring, multiple times. The best thing was not to have to deal with the criminals any further. My data was recovered! Proven Data helped follow up with information and advice on how to prevent or minimize these attacks in the future. Yes, it sucks to pay criminals. But it sucks more that law enforcement isn't able to help or prosecute these criminals. Bottom line, I paid Proven Data far less than the ransomers requested and far less than it would have cost me to pay my IT guys, IF I received the decryption code. I can't recommend Proven Data highly enough. My insurance adjuster has also worked with them; they have a very good reputation.

When my Customer's data was ravaged by ransomware, Proven Data decrypted it perfectly and within the time frame promised. They have a "no data no charge" policy, so you can't go wrong! Excellent service. Strongly recommended. Kurt Annaheim Computer Tech

Very professional and very timely in responses. I rarely got a voicemail when I called. All of our data was recovered thanks to Proven Data.

I never thought my portable hard drive would fail on me - but it did. After searching online for hard drive repairs, Proven Data was one of the first results that came up - and it helped that they were local. I brought my hard drive into their Soho office one morning (they really should change their operating hours listed online), and received a diagnosis within two days. I expected it to be a simple and inexpensive repair , and received a complex and technical diagnosis, with a shocking four figure repair bill. I originally wanted to say no, I didn't want to spend ANYWHERE NEAR that much money, but the contents in it were priceless, and totaled as much. I expressed my sticker shock in an email to them, and received an answer that said my insurance may cover the cost of it, that I didn't know I would have. Proven Data updated me regularly on the progress of the repair, and I got back all my data in a new hard drive that arrived very quickly. So in the end, the cost of the repair was worth it.