Proven Data LLCFounded in 2011, Proven Data LLC specializes in ransomware incident response, digital forensics, and recovery. Call us for emergency response now.
Proven Data LLC (provendatarecovery.com) has 184 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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IT & Communication · Elyria, Ohio
Excellent
IT & Communication · Cleveland, Ohio
Excellent
IT & Communication · Cleveland, Ohio
Excellent
IT & Communication · Shaker Heights, Ohio
Excellent
184 approved reviews, newest moderated first
Amy J.
Proven was able to resolve our ransomware promptly and professionally. They helped us every step of the way
Response from Proven Data LLCMar 31, 2020
It's great to hear we were successfully able to help you with ransomware recovery, Amy! Our process is designed to have clients informed with the information they need every step of the way. Thank you for your review!
MM
Working with Proven Data was a great experience. They acted quickly and maintained frequent communication throughout the process. Mark, Chris and Steve were easy to work with and had the knowledge needed to get our data available and our company back to work. The vulnerability assessment gave us the information needed to improve our systems and help prevent future attacks. We will work with Proven Data again on future assessment projects.
Response from Proven Data LLCMar 31, 2020
We appreciate the kind words about our team members Mark, Chris, and Steve! Vulnerability assessments can really help a business set a positive foundation for cybersecurity success. We wish you the best and thank you for your feedback!
Michael N.
Great Job did not disappoint all files recovered and great communitcation
Response from Proven Data LLCMar 31, 2020
We always strive for the best communication possible with our clients! Our data recovery experts are here throughout the whole process. Thanks for the positive feedback, Michael!
Joe A.
Outstanding service!!! Jonathan did a great job helping me and solving my computer issue. Thanks again!!!
Response from Proven Data LLCFeb 17, 2020
Our team is happy to hear you had a positive experience with our processes! Thanks for the kind words, Joe.
Clement J.
Very experienced team, i have and will continue to recommend Proven Data to my peers.
Response from Proven Data LLCDec 6, 2019
We're thankful to hear the positive feedback you have with our services, Clement. Please keep in touch and thanks for choosing Proven Data!
Michael S.
I cannot say enough good things about Proven Data. Earlier this year my home PCs were infected with the Phobos virus and most of my personal files were encrypted. This was over 20 years of personal files (financial documents, tax returns, pictures, etc)...files that I didn't want to lose. Initially I did my own research and quickly found out that there was nothing I could do on my own to recover my files. I did not want to work with the hackers myself, as I had no guarantee of them giving me the decryption tools after I paid them. With no where else to turn I began research data recovery services and Proven Data kept coming up in my searches. I submitted a service request ticket and within 30 minutes received a call from them to follow up on my request. They talked me through the process and what each step would be. The thing I like the most was that there was no cost to do an analysis of the files. Additionally, they would pay the hackers and I was not obligated to pay them if the decryption keys were not sent. After completing the analysis and agreeing on path forward, Proven Data was extremely professional and lighting quick in responses and turn around time. I sent multiple emails during the recovery process and always received a response within 30-60 minutes (even after hours). They handled paying the hackers, scanning the decryption tools to ensure they were safe, and finally unlocking my files. It only took 4 days from the time I submitted my request until I got my files back. I am truly impressed with how quick and professional they are, and would recommend them to anyone who needs data recovery services.
Response from Proven Data LLCDec 6, 2019
We appreciate all the kind words on our data recovery services. Our team is committed to working closely with our clients & providing insight and help every step of the way. Thank you for choosing Proven Data!
Admin A.
Very Happy with our service, help us retrieve our data. Also worked with our payments options since we are limited as a public school district.
Response from Proven Data LLCDec 6, 2019
The team here at Proven Data is thrilled to hear such good feedback, and we’re glad that the payment options worked out for the school district. Thanks for choosing our services and please stay in touch, thank you!
Steve
The process and the service was above and beyond what I expected. I was constantly updated and kept up to date at every step of the way and they solved my problems in a very timely manner. I would recommend PROVEN DATA to anyone that needs any type of data recovery solution.
Response from Proven Data LLCDec 6, 2019
Thank you for all the kind words, Steve! We're happy you had a positive experience with our services as we continue to communicate with our clients every step of the way.