Douglas W.
Very happy with my experience
Very happy with my experience. My cloud backup strategy for my personal computer turned out to be critically flawed. I had a local external drive but was only backing up quarterly. So when my 2TB internal drive died I was in a panic. The team was very responsive after a brief start up delay. Once they were working on the project they were very good about setting expectations. I would suggest a bit more handholding at the beginning when people are in a panic. :) They were able to recover 100% of the data on the drive so I am a very happy camper. It was expensive but worth the investment in not spending several hundred hours in rebuilding expensive and complicated music production libraries.
Response from Proven Data LLCApr 11, 2017
We are glad we were able to help, Douglas! Thank you very much for your feedback on our initial process. We have since made changes to better accommodate, per your review. We hope that our future clients will have an even smoother initial start with our company. It was our pleasure to assist you, and we are glad we were able to recover 100% of your data! While we hope you do not need our services in the future, previous clients can benefit from 10% off for their show of loyalty to our company, and if you need us, we are there for you. Thank you again!




