Prose is a direct-to-consumer beauty-tech brand known for creating custom, made-to-order hair and skin care products tailored to each customer’s unique beauty needs. Marrying a technology-driven approach with an apothecary-style concept allows Prose products to be fresh, feature high-quality natural ingredients, and reduce waste while ensuring quality. As a Public Benefit Corporation and Certified B Corporation, Prose is committed to sustainability and transparency, delivering products you can trust.
Prose (prose.com) has 411 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
Also known as
prose.com
Website
prose.com
Category
Hair Care & Styling
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 67% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we're grateful to be part of your routine.
The Prose Team
BF
BF
Initially subscribed to try the shampoo…
Initially subscribed to try the shampoo and conditioner and while I didn’t love it, I absolutely LOVE the hair supplements. I went from a bald rat to a luscious lion again after 3 rounds of postpartum hair loss.
Response from ProseOct 21, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we're grateful to be part of your routine.
The Prose Team
LW
Lori W.
I recently came back to Prose after…
I recently came back to Prose after using their products several years ago, and I’m so glad I did. I’m currently using the shampoo, conditioner, hair masque, and hair oil, and I’ve been really happy with all four.
What I appreciate most is how my hair feels after using them. It feels soft, healthy, nourished, and manageable without feeling weighed down or overly coated with product. The hair masque is especially nice when my hair needs a little extra moisture, and the hair oil has become one of my favorite finishing products. On my short hair, it adds just the right amount of texture along with a bit of shine, which gives it a more polished, finished look without making it feel greasy.
I also really like that Prose takes a personalized approach rather than treating everyone’s hair as if it has the same needs. Coming back to the products after several years has reminded me why I liked them in the first place.
So far, I’m very happy I decided to give Prose another try, and these products have quickly found their way back into my regular hair care routine.
Response from ProseOct 21, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we're grateful to be part of your routine.
The Prose Team
LI
Lisa
For the first time in years
For the first time in years, my hair is healthy, long and shiny.
I started using this product over 6 months ago. And I will never go back to any other brand it's easy to order at the subscription comes right on time for me.
Response from ProseOct 21, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we're grateful to be part of your routine.
The Prose Team
CM
Catherine M.
I use the shampoo
I use the shampoo, conditioner, and facial cleansing kit. All of them work really well and I have no complaints.
Response from ProseOct 21, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we're grateful to be part of your routine.
The Prose Team
DS
Deborah S.
Prose stops hair loss
I was losing hair so I decided to give Prose a trial run. Within 3months of regular use, not only did I stop losing hair, the new hair coming in was healthier and stronger than ever before.
Response from ProseOct 21, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we're grateful to be part of your routine.
The Prose Team
MW
Monica W.
My hair has improved so much
My hair has improved so much! I love this product I actually get so many compliments on my curly hair now before it looks out of control. Love It!!!!!
Response from ProseOct 21, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we're grateful to be part of your routine.
The Prose Team
LH
Loni H.
Healthier, Longer, Thicker Hair—Thank You, Prose!
I’ve noticed such a positive difference in my hair since using Prose! My hair feels healthier and has grown longer and thicker. I’m so happy with my results and would definitely recommend it!
Response from ProseOct 21, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we're grateful to be part of your routine.
The Prose Team