Proper ClothReviews of propercloth.com

This is my 15th shirt from Proper Cloth. From dress shirts, to casual shirts, to to the versatile flannel shirts, every shirt has been a winner! The quality of their products and their customer support are unparalleled!

Ordered 2 shirts to test quality and service - while both shirts arrived nicely presented in the given time frame, one fit perfectly, but the other didn't (probably because of a different fabric). No dramas I thought - I can just use their easy return/refund service. I got a response within 48h to my initial request, however, since I live in Australia, there was no return label enclosed in the initial order, so they said they will send via email. This is now over a week ago and despite several follow-up emails, I have just been ghosted. Is this a scam?

Long list of personal measurment parameters can make for a great fit, if you measure yourself properly

Easy to use website for custom shirts. High quality fabrics and excellent construction. Great to have re-make peace of mind if it doesn’t fit.

I have been a customer of Proper Cloth for a couple of years and expect I will be for life as they continue to make personalized clothing that is exactly what I want and they back it all up with terrific customer service.

I've ordered several items online from Proper Cloth and have been very pleased with the fit of the clothing and customer service. I have also visited the showroom in New York and was extremely satisfied with the personalized attention and knowledge the staff provided. I brought with me two sports jackets, a tuxedo, and two pairs to trousers that I ordered online to have them review the fit. They patiently and expertly evaluated each item and made several recommendations on how the clothing could fit even better. The adjustments that were suggested made an already good fit even better. My body is somewhat asymmetrical and I needed adjustments on the jacket sleeves and shoulders, and the pant leg lengths. The staff also helped me with getting my shirt sleeve lengths correct so the right amount of cuff would show at the bottom of the jacket sleeve. Additionally, I originally ordered a single vent in the tuxedo jacket and no suspender buttons on the trousers. After delivery I asked if the tuxedo jacket could be ventless and have suspender buttons added to the tuxedo trousers. Without any issue, they recut the entire tuxedo so the fabric colors would be the same. I got a great fitting replacement tuxedo with the changes requested. Incredible customer service. Definitely would recommend Proper Cloth.

Had a garment recrafted. Customer service was exceptional. No hassle. Really appreciate their commitment to making things right.

very knowledgeable and helpful help from the internet team