PrometricReviews of prometric.com

Doesn't even deserve a 1. Everyone has a thick accent and no one cares. It is terrible, awful, disastrous, traumatizing dealing with this company.

Prometric provides automated testing facilities to the EU and many other large employers. One big problem is that the instructions do not match the actual testing environment and experience, and getting into the test can be extremely cumbersome technically. Getting test results, which can be automatically processed in seconds, can easily take three weeks, although they promise two weeks. There is no personal interaction and it's virtually impossible to reach them; they have sealed all accesses. It's a horribly rigid machine that makes you feel like tiny cog... one wrong move and you'll be squashed. It's just a hostile and human-unfriendly testing environment.

Scam. 100% scam. Software issues, online help totally incompetent & completely uninterested, phone line help - opening hours does not match advertised on website & in corresponding emails, help line quality severely poor & unable to converse in basic english. Refused to help stating I shall have to pay again to attempt exam. Avoid any company using this provider.

Twice I have had exams booked and twice I’ve been unable to write due to connectivity/launch concerns. Both times the computers (yes, I had a main and a back up computer) passed the pre checks. Both downloaded the app. Over 3hours for *each* attempt with tech support and no resolution. Chat bot kicked me out several times. Human tech support via provided wrong phone number to “escalate”. Escalation tells me there is nothing they can do and I cannot rebook through them. Unbelievable run around with no answers, technical or otherwise.

Worst company Everytime I can exam I cry. They treat you like criminals. Want to cover a d mover everything from your desk. Something are not possible to move or unplug. I cry. If the local place was near me I would go take the exam there but it's 3 hr away. Hate them with guts. I can hardly understand these people. But they feel like kings and queens cause they got the power over you. I wish no one use them.told me move the bottle cap just HV open bottle cause I might cheat through bottle cap. Hate and -1000000 rating

THE ABSOLUTE WORST COMPANY TO DEAL WITH. AVOID AT ALL COSTS. THEY DO NOT CARE ABOUT YOU OR THE ROLE THEY CLAIM TO FILL. THEY CARE ABOUT TAKING YOUR MONEY.

Does not deserve one star. Website does not function properly, multiple attempts required to make a booking. Payment taken for a service that was not delivered. No way to contact company. How does such an abysmally bad company get big government contracts? It's an interesting question.

Worst company of all time. Never use -- lies upon lies