PromdressshopReviews of promdressshop.com

I loved My beautiful dress. The dress came in on time . Very happy with quality of dress. I Love it .

This website is amazing customer service was exellent and the dress was so beautiful it came on time everything was just perfect

My daughters dress was beautiful. It was for her 8th Grade Prom and she got so many compliments. Thank you so much for all your help, your customer service was "EXCELLENT ".

The 5 day return policy is INSANE!!! I found my daughters dress in her room and tried to return it past the due date. I was told it was final sale blah blah. They did not budge. The dress is brand new and never worn. They also claim they sent me an email about the same dress ordered in a different color. I never received the email saying it was not available OR obviously the dress. Stay away from this site. Returns will cost YOU and you are given a very small window to do it.

The dress was delivered in a timely manner. My daughter loved it and it fit great. The issue was with the hook and eyes on the back of dress. They were poorly constructed. The threads that the hooks were to hook into were actually ripped out. The hooks themseleves were barely attached to the fabric. I had to make a trip to the fabric store to purchase new hook and eyes to fix it. My thought is that after spending almost $400 for a dress it should come with no problems. Once fixed though my daughter loved it and it looked great on her.

Beautiful dress! Payed $400 for it, granted it was a clearance item, the dress should have been defect free for $400. We took it to the tailor a few days after receiving it in the mail, there was a quarter size hole in the tulle part of the dress (could only be camouflaged because of the material), at minimum, 15 of the beads had to be reinforced and a few sequence had fallen off right out of the bag. I paid for express shopping and it came in a timely fashion.

My daughter fell in love with the dress . We went with the measurements online and since she was close to 1 size we figured we would be safe and go up to the next size . Good thing we did because when we got the bigger size it bearly fits her so we were going to exchange it for the next size up and it's out of stock. I even called before I ordered to see if it ran small and i was told it ran true to size . My daughter is in a size 9/10 and I got her a size 14 dress and it's really snug ..

I loved my beautiful red dress it fits good & the material is not cheap I love it.