ProcoloredReviews of procolored.com

everyone was very helpful and patient. understood me and helped me along the way.

Absolutely awful products (L1800 and F13 with cooker) and even worse the customer service that will take HOURS UPON HOURS and cost you hundreds (or thousands like us) every time you use the printer… or try to. Their customer service is horrible and be sure you have at least 15-30 mins for a response!!!

The agent was very knowledgeable and helpful. My problem was solved on the first go around and the agent made sure everything was complete and working properly. The agent was very nice and patient as the fix took some time. I feel the agent went above and beyond and I’m very satisfied with the service provided!

We bought our first DTF printer and went with a K13 lite with the smokeless over. While there was a little bit of a learning curve, it was very easy to assemble, download and use. Support was amazing with the one small issue we had and acted quickly. Colors are amazing.

I was struggling with my procolored k13 as im new to it and thanks to the great customer service, i got it back on track. So happy thank you so much !

printer is great had a few problems but there after sales team and engineers helped me fix and cure all problems with care and patience

This is my first DTF printer. Oscar has helped me twice now with troubleshooting and he has been so helpful. I am very grateful for their quick helpful tech support.

les techniciens sont très professionnels et patients, mon encre blanche de s'imprimait pas. apres plusieurs test ils m'ont dit que c'était la tête d'impression qui avait un probleme. je l'ai reçue sous 2 jours week end compris (tres rapide) j'ai tout changé moi meme avec l'aide du technicien et tout fonctionne. merci beaucoup je recommande