PRJKT RUBYReviews of prjktruby.com

I've had nothing but issues with Prjkt Ruby. First order, USPS lost my package and delivered it to a stranger. I spent all day on the phone with Prjkt Ruby, who eventually called it into my pharmacy which made things easier for me. This was March 2024. Today, I call to see if my autofill order could be sent to the pharmacy, like it was before. I spoke to Leslie, who wasn't the friendliest, but more concerning was that she didn't seem to understand what was going on, from my request to my order issues previously. No notes were left on my file about the issue I had with delivery, and she was stumped by the generic brand listed on my file rather than the name brand their NP prescribed. All of this was fine until Leslie began asking medical questions. When I inquired, confused as to why she needed this information when Prjkt Ruby already had it from two months ago, she claimed I had to re-submit my medical questionnaire, pay to speak to another NP, and put in ANOTHER order entirely. I did this in MARCH of this year, 2024, almost two months to the day. She claimed I no longer had a script with Prjkt Ruby after they called it into my local pharmacy (due to their shipping issue) and had to do it all over again. How scammy is that? I am so frustrated and disappointed in my experience. I won't be returning as a customer if I can help it.

Very simple and helpful process.

Provider was really kind and helpful and the process of getting my prescription went smoothly.

Even thought auto renew is 90 days, I get it more frequently. Also, the prescription was changed without talking to me and the new one gives me migraines

Having used them for years, I submitted a refill request w/no changes. Suddenly, now the NP just has to speak to me on the phone to "verify info". Jennifer A. proceeds to ask me "why I haven't filled with them since 2021/2022". I said that's not something she needs to know, which she doesn't. She insists that somehow she needs to know that "to gather my medical history". I refuse; then she asks me the date of my last period. Again, I refuse as I'm not providing that info to a company in Utah to keep in their records -- not in 2023 USA, absolutely not. Again, I refuse & state that she doesn't need to know that. And I know she doesn't need to know that because I've literally NEVER been asked to provide that info to them before. I ask for a supervisor & am denied. So I'm refused care at 41 YEARS OLD after decades of using BCP. I ask repeatedly for the medical reasons why she needs to know the answers to those 2 questions & she does not answer. DONE with them, taking my business to a competitor and making a complaint to medical board.

Dr was very thorough and helpful

It was easy and fast to order birth control.I appreciate that and birth control.Since our right to abortions has been taken away.Women more then ever will need affordable or free birth control.🙂

Very quick process. I was approved within hours!