Kali
Excellent customer service
Excellent customer service

Getting access to birth control isn't always easy. PRJKT RUBY is here to change that. Order birth control online, with free consultations and free shipping in discreet packaging. Your purchase supports global contraception access. Just $20/month.
PRJKT RUBY (prjktruby.com) has 2,508 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Claim this listing2,508 approved reviews, newest moderated first
Kali
Excellent customer service
Sallie G.
Easy to access
Bouska H.
I have no complaints everything is going well
TF
Ships to the correct location on the correct date every time. Easy to use website. Thank you very much!
Response from PRJKT RUBYSep 3, 2025
Thanks so much for your kind review! We're glad you've had a great experience. Appreciate you taking the time to let others know too!
Olivia J.
The doctor was super nice and helpful
Response from PRJKT RUBYSep 3, 2025
Olivia, thanks so much for taking the time to share your thoughts. We're so happy to hear that you found the doctor nice and helpful! Please don't hesitate to reach out if there's anything else we can do to improve your experience.
LF
They consistently have issues with their systems that create huge delays in getting your prescription. Their customer support is very unprofessional and for a company that is providing medication they do not care at all about getting it to you when you need no matter when you order. Update: after I wrote this review I was then also charged twice for the same order. Will not be continuing to use this service and do not recommend.
Response from PRJKT RUBYAug 22, 2025
We’re so sorry to hear about your experience. Receiving your birth control on time is essential, and we truly regret that we let you down. We’re usually known for fast, reliable delivery, so it’s upsetting to know we fell short. We’d really appreciate the chance to learn more about what happened so we can make it right for you and improve for other patients, too. Please reach out to our Patient Support team at [email protected] or (844) 887-7829. We're here to help and hope you can give us another chance.
Paige S.
You guys made it great and easy to get what I needed!!!! Very quick
Response from PRJKT RUBYAug 22, 2025
Thanks for your kind review, Paige! We’re so glad to hear the process was quick and easy for you. We’re always here to make getting your prescription simple and convenient!
Chey
The process was easy, although my doctor was switched last minute with no notification (literally minutes before the call was set to start) which I found odd. Regardless, I still enjoyed the doctor I was put with. They were respectful, kind and took their time to explain things to me. I only have three stars because the emergency contraceptive was supposed to be sent to my pharmacy, however, they never received the order for it. Because of this I ultimately went another route for what I needed.
Response from PRJKT RUBYJun 4, 2025
Thanks for sharing your experience, Chey. We’re sorry for the last-minute change and the mix-up with your order. That’s not what we want for our patients. We’re glad your provider was kind and took the time to explain everything. Please don't hesitate to reach out to us in the future if there's anything we can do to help.