Rachel C.
Not a bad program
Not a bad program. When I first started using Prjkt Ruby 2 years ago there was an issue. My state requires a medical consultation, one that should be ok for 1 full year. I did the consultation as required & received my 1st, 3 month supply. When I began my last pack of the 3 I went onto the website to set up a recurring order. I did not do this initially because I was unsure the pills I ordered would be right for me & wanted to be sure before placing a recurring order. The order I placed should have shipped out before I got to the last 7 days of pills but I had not received it yet. I checked the website & saw there was a hold on my order, pending medical consultation. I called & 2 weeks later someone finally called me back. They were having an issue with the company who did the consultations (the same company they are still using) and required I go through the whole process again. This company only offers consultations during times I am at work so it took several more weeks before I was able to schedule with them. Due to this, I did not get my order for another 2 months nor was I offered anything for the trouble I had to go through. When I am not on birth control I have non stop bleeding & very painful cramps. I had 2 months of this. Since this issue, I have been afraid to change my prescription to see if any of the others offered would be better for me.