Me A.
Mobile UI & login are kinda buggy
Login didn’t work until a lot of finicking, notably their login with just and email or just a phone number, the mobile UI didn’t let me put my full address for no particular reason aside from an arbitrary length limit so I had to use my computer for that.
Response from Private MD LabsMay 9, 2026
Thank you for the feedback this is helpful. Login should be straightforward, and needing to try multiple times is not the experience we want. The same goes for the address field on mobile you shouldn’t run into limits that prevent you from completing your information. We have since resolved this issue, but if you experience it again, please text message or email us right away. If you’re open to it, please reach out to support with your device, browser, and the steps you took. That detail helps us pinpoint exactly what’s happening and resolve it quickly. Appreciate you taking the time to call this out.