Rick L.
I ordered round labels that were going…
I ordered round labels that were going to be utilized as book plates for my 4 year old granddaughter. I sent perfect artwork (although retired, I have work experience as a graphic designer) and one of the pre-press people took it upon themselves to remove a line that was 1/8" inside the perimeter of the label. No reason given. To their credit, PrintRunner is re-running the job. Time will tell if they do it correctly
Response from Printrunner.comSep 16, 2025
We’re sorry to hear about the experience with your labels and understand how frustrating it must be, especially since these were meant for your granddaughter’s book plates. We’re glad to hear the reprint is already in progress, and we’d like to follow up to ensure everything goes smoothly this time. Could you please share your order number so we can review the details and keep an eye on the reprint for you? -Customer Care