PrincessAceReviews of princessace.com

Scammers said to klarna they shipped my item but it’s still „in preparation“ on there own website for months. Can’t even get a refund!!

SCAM! Returns are impossible merchandise is horrible.

DO NOT BUY ANYTHING! Agree with other reviewer, Princess Ace is not worth even 1 star. A "wool blend" coat was 100% polyester. Clothing is the poorest of quality and is nothing like the deceiving photos. Worse, their return policy is duplicitous, because it says they accept returns, but they truly do not accept returns. They instead act like they are doing you a favor and will offer you a 20% refund. Which gets you nowhere because you are paying for shipping both ways. Even my credit card company tried to dispute the charge and Princess Ace fought it. Successfully. Because that is probably their entire business.

I have been seeing this lovely cardigan on Pinterest linked to their website. I looked in the description for the material and it was said to be 100% cotton. The cardigan was also a bit pricey so I thought it would be good quality. When it arrived I was more than disappointed. First of all: it was too short. I measured and compared to the size chart very precisely, but the sleeves were definitely to short and the length of the body too. It did NOT fit like in the picture except if you are less than about 155cm I‘d say. Second: It was definitely NOT cotton. The cardigan did not contain any cotton. Maybe if the fit was right I would have batted an eye but for the price and the quality I would never recommend this product or even the website. Third: I got a customs fee. Even though I paid about 60 CHF (Switzerland) I got a customs fee of 18 CHF. Not pleasent. After some forth and back I actually got a refund for the cardigan, but not for the customs fee. I DO NOT RECOMMEND this website. I am very disappointed by how low this brand goes in SCAMMING their customers.

Nul je suis dégoutée le pantalon reçu ne ressemble absolument pas à la photo du site. Et les renvois sont à la charge des clients. C'est une véritable arnaque!

Zero stars! Scammer! They will not take returns as promised on the website. They will promise a refund then not give your money back! The clothing looks nothing like on the website. DO NOT BUY.

Poor quality, the product was not as shown on the website, they would not refund my purchase. Stine K. DENMARK

There is a list of scam companies that FaceBook and Pinerest know they are ripping off consumers. These platforms just don't care. I was fooled with a professional looking website and money back guarentee. They even mention a quality control, total scam. Not the same blouse, not true to size or color . Had a black mark aa if it was oicked up off the factory floor. the positive reviews are likely planted by company