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PrincessAce (princessace.com) has 59 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Nia K.
They is very unprofessional & just needs to shut down !!! I ordered 1 one time on May 30 & it’s now June 11 and they is STILLLLL preparing my order!!!!!! Didn’t even get no type of update that there will be a delay!!!! I promise I will never be shopping with them again
Peter M.
DO NOT SPEND YOUR $$ WITH PRINCESS ACE. Bogus company. WARNING. We spent a few hundred dollars and sent numerous emails asking for a refund. Their tracking site doesn't work and any email response we got was from a Hotmail address in broken English.
MICHELLE J.
I ordered a dress on March 27th for prom. Weeks later it still had not shown up. I tried multiple times to email and communicate not to ship the dress as prom had passed. I asked for a refund which they said they would provide and never did. So I had to dispute the charge with my credit card. Now, on May 7th, 6 weeks later, I get an email that they have shipped the dress. What the heck! Absolute worse customer service I have ever dealt with. WARNING: DO NOT ORDER FROM THIS COMPANY!!!!!
