PrincessAceReviews of princessace.com

Do not trust this website. They will not allow you to return products even though they say they will. They try to give you discounts to force you to keep it. I genuinely believe they copy photos of pretty dresses online and have Chinese workers try to "make" the dress as depicted, but what you get looks NOTHING like what was in the photo on their site. Buyer beware.

Very poor customer service. I received two dresses that were significantly different from what was advertised on their website very poor material and quality the design is different as well. The third dress was ordered in a Medium but is extremely oversized and could easily fit two people. I contacted the seller to request a return and refund, but they refused and their response was unprofessional.

Skirt was made of cheap material and was straight instead of flowing. Even a seem too tight around buttock than created a divot straight through the but muscles and my daughter is tiny. Emailed and they have said can’t return the item for a refund

Order a few dresses and they were awful cheap material and the style was not like the photos at all. Do not order from there no matter how good something looks, save your money.

I would never ever purchase from the site AGAIN! Big scam…..the dress I ordered is not the same dress in the picture on their site. I selected the dress for my bridal shower and when it came yesterday I couldn’t believe my eyes. I’d like to request a full refund and I will be filing a claim with BBB to report this site.

So... Where to start. I ordered a dress for my daughter. It was delayed and arrived 2-3 weeks late. On arrival the quality of the item was very poor with mismatched seams, unfinished zips and it was a different colour to that advertised. I reached out to them via email. They asked for photos, which I sent and confirmed the above. They emailed back and asked for a distance photo and then said on review of the second photos the manager couldn't see any issues.... They offered me a 15 dollar refund for an item that cost 60. They increased the offer to 20 when I complained again. I continued to requeste a full refund and to return the item. I posted the item to the address on their website via recorded post (This was at an additional cost of £15 .... But I did it because I was annoyed and wanted to see if under any circumstances they would actually fulfill their obligation...)The item was not able to be returned as the return address was not valid.... I rarely have time to write reviews.. but this time I've made an exception....

They do not even deserved a 1 start. Poor quality material and then they refuse to provide me with a refund. Because they believe the product is “beautiful” - laugh out loud. Might as well have gone to Walmart for the dress I purchased for $60.

Bad quality, too expensive for this kind of jacket: bad metal zipper! too long sleeves for size S, not underlined, fabric is hard to iron.......NO TO THIS SERVICE!