PrimejacketsReviews of primejackets.com

My order was experience was excellent. I must echo the other reviews here as customer service is indeed very cordial, concise, and accommodating. They responded to my persistent inquires, as I too was worried about the site’s legitimacy, and I received my order expediently as it arrived earlier than the promised delivery date. The leather jacket received is splendid and of superb quality. I will be gifting it with overwhelming confidence, certain that the recipient will be pleased. Will most assuredly be ordering from them again in the future.

I've noticed that almost all the 5-Star reviews have things in common. These include the title being copy-pasted from the first sentence and similar sentence structure, as well as pointing out pretty much the same things, like very good material quality (which seems unlikely considering their relatively cheap prices for cosplay stuff) and quick customer support. I read the phrase "they solved the issue quickly" a bit too often. Also, the reviews from August to November all happened to be written in pretty regular intervals. I originally wanted to buy an imperial officer's uniform from Star Wars, but what raised a red flag for me initially was that they used images of what are clearly two different products made out of different materials (one even has something sewn on that the other one hasn't), but they still claim it's just different color variants of the same product. Also, one of their reviews on the site says something about an accompanying hat and belt, which are mentioned nowhere else on the site, which leads me to believe those are copy-pasted from a similar product. What actually is included int the product is rather vague anyway. I'd hate to be right, but I think I am.

Absolute scammers cheep fake product and hefty fees on top I want my money back

I bought a Louis Hofmann (Jonas Kahnwald) raincoat jacket, a character from Dark, Netflix serie, and the article is really fantastic! It is equal of which you see in the film. The support from PJ clearing questions and the professionality were really good. I recommend.

The jacket was even better than we expected. The package arrived earlier. The size was just right. Thank you.

Great communication! Very friendly and professional. The system glitched when I ordered one jacket and it ordered and charged me for two jackets. I sent an email and got a response within 24 hours and my money for the extra jacket refunded within 3 days. Received the jacket within 4 days and unfortunately it was too large for my son. So I emailed again and was able to exchange the too big jacket for a smaller size. My son is happy and I am happy. I would recommend this company highly. They have great customer service and care about their customers and making everything as easy as possible.

I ordered a jacket each for me and my wife. The jackets have very good quality material and are very beautiful! Just like in the movie Top Gun and the soundtrack with Lady Gaga :) It is a very nice gift that you give yourself! Our sizes are XL and S. But the size is fixed. We will return for a larger size. The order was made from Romania and it lasted exactly one month until they arrived. About the customer service of this company... I have not met so much attention, care, kindness at any other company in the world. The best in the world! Thanks to the Prime Jacket team!

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