PriceLabs Reviews | Read Customer Reviews of pricelabs.co

PriceLabs Reviews | Read Customer Reviews of pricelabs.co

PriceLabs reviews

121 approved reviews, newest moderated first

Moe A.
Dec 16, 2025
Great website.
Great website.
Response from PriceLabsJan 5, 2026
Hi there, Thank you for your kind words! We’re glad to hear that you’ve had a positive experience with the website. 😊 Warm regards, Anurag
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Tim H.
Nov 25, 2025
Excellent, but not perfect
We signed up for a 30-day free trial of PriceLabs and found it helpful enough that we've been using it for about 8 months. It takes the guesswork out of setting prices on our Airbnb listing. I like that it recommends a "market" base price based on your STR's parameters, then adjusts the base price based on how it performs relative to the market. Our base price has steadily increased (now up about 40% from where we started) while maintaining a 94% occupancy. There have been a couple of hiccups (one week PL recommended we reduce our base price downwards by about 30% for no apparent reason - advice we thankfully ignored, only to receive a recommendation the next week that we increase it by 8%) but overall we're pleased and it's been worth the monthly cost.
Response from PriceLabsDec 3, 2025
Hello Tim, Thank you for taking the time to share your experience. It’s great to hear that PriceLabs has helped you remove the guesswork from pricing. Regarding the fluctuation you noticed, we typically don’t recommend adjusting the Base Price frequently, so it would be helpful to confirm whether the shift you mentioned was related to the Base Price or the final price recommendation. Our algorithm considers multiple demand signals, which can lead to changes when the market/ your occupancy shifts. If the movement ever feels too volatile, we’re happy to take a closer look. Please feel free to reach out at 📧 [email protected], and our team can review your setup to make sure everything is working as expected. Warm regards, Anurag
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Γεώργιος Κ.
Nov 19, 2025
Pretty good!
Pretty good! Nice job!
Response from PriceLabsDec 3, 2025
Hello, Thank you for the kind words! We’re glad to hear you’re having a good experience with PriceLabs. Warm regards, Anurag
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Pablo G.
Oct 29, 2025
Desde que espese a usar pricelabs todo…
Desde que espese a usar pricelabs todo va mucho mejor con mis alojamientos.
Response from PriceLabsOct 30, 2025
Hi Pablo, Thank you for your review! We’re delighted to know PriceLabs has been helping you manage your accommodations more effectively. Warm regards, Anurag
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Kristy G.
Oct 29, 2025
STR owner game changer
Pricelabs makes my life as a STR owner so much easier. I think it’s a must-have for all owners.
Response from PriceLabsOct 30, 2025
Hi Kristy, Thank you for your kind review! We’re thrilled to hear that PriceLabs has made managing your short-term rental easier. Warm regards, Anurag
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Forlan
Oct 8, 2025
I’ve had a really disappointing…
I’ve had a really disappointing experience. Canceling my trial has been a nightmare; after multiple chats and even a screen share, my calendar is still stuck with settings I can’t change. On top of that, when we tried to integrate via API, we waited days with no response, no timeframe, and no real support despite raising tickets. There’s no phone contact, the website feels outdated, there’s no proper app, and for the high cost, the service just doesn’t deliver value. After months of trying, I can honestly say it’s been more stress than benefit.
Response from PriceLabsOct 12, 2025
Hello Forlan, We’re sorry to hear about your experience and the frustration it caused. We understand the importance of timely and effective support, and your feedback highlights areas where we need to improve. We’ll be using your feedback to help improve our processes going forward. Warm regards, Anurag
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Ale G.
Sep 18, 2025
Great tool
Great tool, set and forget. Best customer service ever, they are so quick and supportive. I could not imagine another tool to optimize my revenue management!
Response from PriceLabsSep 22, 2025
Hello Ale, Thank you for your feedback! We’re delighted to hear that PriceLabs has made revenue management easier for you and that our support team has been so helpful. Warm regards, Anurag
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Jayne
Aug 27, 2025
Brilliant platform and very responsive team
Hoorah my life is complete, Pricelabs is now integrated with booking.com. Thank you thank you thank you.
Response from PriceLabsAug 28, 2025
Hello Jayne, Thank you for your feedback! We’re glad to hear that the Booking.com integration has had such a positive effect for you. Warm regards, Anurag
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