PriceLabsReviews of pricelabs.co

Pricelabs is a gamble. It may or may not work for you. And if it doesn´t work they always seem to blame you and the base price not been right. But what if the base price is right and it is their algorithm. In the end that was my conclusion. Also they didn´t even know about school holidays at certain times of the year being a peak season. I had to tell them which was shocking. In theory dynamic pricing can work if the software works. In my case it didn´t and lost thousands never mind the subscription fees. As as I said at your risk...

I’ve had a really disappointing experience. Canceling my trial has been a nightmare; after multiple chats and even a screen share, my calendar is still stuck with settings I can’t change. On top of that, when we tried to integrate via API, we waited days with no response, no timeframe, and no real support despite raising tickets. There’s no phone contact, the website feels outdated, there’s no proper app, and for the high cost, the service just doesn’t deliver value. After months of trying, I can honestly say it’s been more stress than benefit.

PriceLabs has very ambitious goals to help AirBNB hosts optimize pricing, but the platform is too complex to help non-technical hosts. Communication from the company under the guise of "support" is mostly self-focused and self-serving, with way too much "inside baseball" content to be useful. Additionally, they seem to be an adolescent company that has fallen in love with being a startup, which really holds them back. And while I applaud the depth and breadth of their tools, with this depth comes complexity and this complexity makes the system very frustrating for a non technologist to use. There is no way I will pay someone to implement a tool like this as a consultant; if I cannot use the tool as an owner-operator, then it doesn't work for me. I hope that PriceLabs can work through their many challenges, as it is a good concept in theory. They get an "A" for ideation, but a "D" for delivery.