PriceLabs Reviews | Read Customer Reviews of pricelabs.co

PriceLabs Reviews | Read Customer Reviews of pricelabs.co

PriceLabs reviews

121 approved reviews, newest moderated first

Sean
May 1, 2025
Terrible support, lip service only
I have been with PriceLabs for around two years now. I suppose everything has been working okay so far. We have chosen to proceed with their API through our website. However, we have been waiting for over three days for them to send the relevant information. My dev team and I have been waiting to start the integration. No timeframe has been supplied, no response to emails, multiple tickets have been raised, and there is no contact number. This is very concerning. I guess at least we’ve learned now rather than waiting for something serious to happen. We will now be looking for alternatives!
Response from PriceLabsMay 2, 2025
Hello Sean, We’re sorry to hear about your experience and the delays with the integration — this isn’t the level of support we strive for. Since this was a custom setup, it required coordination with specific team members, which unfortunately led to slower-than-usual response times. The API key has already been shared with you via email, and our finance team will contact you shortly regarding the contract. We’re reviewing our processes to ensure this doesn’t happen again. Thank you for your patience. Please feel free to reach out if you have any further questions. Warm regards, Anurag
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Ruth K.
Apr 15, 2025
Price labs takes the pricing guess work out of Short Term Rentals.
Price labs takes the guess work out of Short Term Rental Pricing! They simplify what one needs to charge for certain properties, in certain areas and during certain seasons! Their prices are neither too high nor too low but just right. However, this is still a game of numbers-the more properties, the more income Price labs will generate for you the host or owner. They charge very reasonably for their services too and they're being used by some of the BEST minds, I know, in the industry!! Try them for your self.
Response from PriceLabsApr 19, 2025
Hello Ruth, Appreciate you sharing your experience! It’s great to hear PriceLabs is helping take the guesswork out of pricing and delivering value across your portfolio. Warm regards, Anurag
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Genasun
Mar 31, 2025
Pricelabs has been a great resource…
Pricelabs has been a great resource in ensuring I am maximizing my revenue and understanding my market. Having a specialist jump on a call with me to ensure I properly setup my properties was a great help. I highly recommend!!!
Response from PriceLabsApr 1, 2025
Hello Genasun, Thank you for your feedback! We're glad that PriceLabs has been a valuable resource in helping you understand your market and maximize revenue. Our goal is to make your experience as smooth and beneficial as possible. If there’s anything else you’d like to discuss, please feel free to reach out! Warm regards, Anurag
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Carsten B.
Mar 12, 2025
Immer die richtigen Preise
Durch Pricelabs habe ich das gute Gefühl die richtigen Preise zu haben. Es ist übersichtlich und leicht zu bedienen. Der Support ist super ☺️.
Response from PriceLabsMar 16, 2025
Hello Carsten, Thank you for your kind words. We’re happy to hear that PriceLabs gives you confidence in your pricing and that you find it easy to use. It’s also great to know that our support team has been helpful! Feel free to reach out if you need anything - we’re here to help. Warm regards, Anurag
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Sergio Z.
Jan 12, 2025
Good help for price determination
Thanks to PriceLaps, I was able to achieve a noticeably better occupancy rate for my Airbnb; the application is easy to use and gives a good insight into the price structure in the vicinity of your own accommodation.
Response from PriceLabsJan 14, 2025
Hello Sergio, Thank you for your feedback! We’re thrilled to hear that PriceLabs has helped you achieve a better occupancy rate for your Airbnb. It’s great to know you find it easy to use and valuable for gaining market insights. Feel free to reach out if you have any questions or need assistance - we’re here to help. Warm regards, Anurag
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Michael M.
Jan 3, 2025
PriceLabs Positive Revenue Impact
PriceLabs has positively impacted my revenue in two ways: 1. In Neighborhood Data, Competitor Calendar, I can easily understand competitor pricing. There is an export to CSV button which makes analysis even easier. 2. Using the data extracted from Competitor Calendar, I understand who are the “real” competitors, what is their occupancy level, and what pricing actions I need to take.
Response from PriceLabsJan 6, 2025
Hello Michael, Thank you for sharing your feedback! We’re delighted to hear that PriceLabs has positively impacted your revenue. It’s great to know that the Neighborhood Data tab has made analyzing competitor pricing strategies easier for you. We’re glad these features have helped you refine your revenue strategy. Feel free to reach out if you have any questions or suggestions - we’re always here to help. Warm regards, Anurag
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ROB K.
Dec 27, 2024
Great customer service.
Great customer service. I contacted the team to find out why my AirBnB and VRBO prices seemed out of whack. Seems that the I had accidentally activated AirBnB smart pricing which caused the discrepancy. Simple fix from the Team and my account pricing is running with no issues.
Response from PriceLabsJan 3, 2025
Hello Rob, Thank you for your feedback! We are glad to hear our team was able to quickly resolve the issue with your pricing. It’s great to know your account is now running smoothly. If you ever have more questions or need assistance, feel free to reach out - we’re here to help! Warm regards, Anurag
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Ashley U.
Dec 4, 2024
Cannot remove Price Lab’s pricing
Been trying for days to cancel my trial. Multiple chat support and a 1 on 1 screen share and Price Labs pricing, minimum days, etc are still populated on my Calendar. I cannot change my own prices and PL support cannot help at all.
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