melissa C.
Good, but not as incredible as advertised
I started getting this about 5+ years ago due to one of my grandcats having urinary issues. While they've been fine for years, I still get it and am glad, as my new furbaby was found to have a slightly alkaline pH, as seen by the change in color and vet checkup. It does great with eliminating the poop smell, but not the urine smell. I wish I didn't need to keep an air purifier and air wick plug in right next to it. And even then, I can often still smell the urine terribly for hours afterwards. Since it doesn't clump, the urine just sits in the silica and can't really be removed easily from the litter box. So it just gets mixed around the box. Also, it's mostly dust-free, but not 99%. I still have to dodge the air when dumping it in or mixing it. Overall, it's a decent product, but expensive compared to others that do the same thing.
Response from PrettyLitterJan 27, 2026
We’re so sorry to hear you’re experiencing odor issues, Melissa, especially after being with us for so many years. We truly appreciate your loyalty and the trust you’ve placed in PrettyLitter for over five years. ❤️ We’d like to learn more about your experience and usage so we can help resolve this. Please email us at [email protected] with “TrustPilot Review” in the subject line, and one of our product specialists will be ready to assist.