Diane M.
Better than Walmart glad you're on…
Better than Walmart glad you're on their team. For delivering!

PrettyLitter: The Smartest Choice for Cat Health & Odor ControlPrettyLitter is the revolutionary, health-monitoring cat litter that helps pet parents keep their feline friends happy and healthy. Unlike traditional cat litter, PrettyLitter changes color to alert you to potential health issues such as urinary tract infections, kidney problems, and metabolic disorders—giving you peace of mind with every scoop.Made with ultra-lightweight silica gel crystals, PrettyLitter is 99% dust-free, low-maintenance, and offers superior odor control, making it a purr-fect choice for cat owners looking for a cleaner home and a healthier pet. Our advanced formula absorbs moisture and eliminates odors without the use of artificial fragrances, so both you and your cat can breathe easy. Plus, one bag lasts an entire month, reducing waste and simplifying litter box upkeep.PrettyLitter is delivered straight to your door, ensuring you never run out of fresh litter. With thousands of five-star reviews from happy pet parents, we’re proud to be a trusted name in cat care.Join the PrettyLitter family today and experience the benefits of a smarter, healthier litter solution. Because when it comes to your cat’s health, seeing really is believing!
PrettyLitter (prettylitter.com) has 2,395 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Diane M.
Better than Walmart glad you're on their team. For delivering!
Machelle D.
First off, Pretty Kitty Litter is amazing!! I'm going to try the clumping litter next. The company is efficient, always on time, and they let you know when it's arriving, in the purrrect way, lol. Just easy and all around GREAT PRODUCT!!
Katrina B.
I have three large cats and three large litter boxes. Pretty Litter is the best letter I have ever used. There is no urine smell! Scooping poop is easy. The litter lasts for a month and then gets tossed. I prefer to use a bag and a half in each box (because the boxes are large).
Heather R.
Dearl was excellent!
Ann B.
Great customer service
Reyna M.
Pretty litter may be expensive but it lives up to its name.
Diana L. Ward J.
I don't type well, but very HAPPY w/ Sammie!!Thank you!!
Debra
I had the displeasure of talking to June via email from 8:30am-5:00pm going back and for of me asking over 5 times to cancel my subscription and refund me 2373623 was open but ignored and I just got the bag Friday and today is Sunday. This was the clumping version that wasn’t available in any of the stores so I responded to their ad. I was locked out of my account so I couldn’t cancel my subscription and June refused to both cancel my subscription and refund me. I warn anyone to look at their pages and pages of complaints on BBB and not deal with the company. The clumping version is horrible and didn’t even work one whole day and therefore impossible to last 30 day**** the order number is 13321414 and today is 4/15/24 and I was able to call in and allegedly, my subscription was cancelled and I was refunded. The issue was with customer service rep June who ignored my request to cancel subscription ( even asking 5 times) and receive a refund due to the poor experience with the litter. I will purchase the Lotus Flower one locally from now on
Response from PrettyLitterApr 15, 2024
Hi Debra. As a first-time online customer, you are covered by our 30-day Risk Free Guarantee. We’re sad to hear you were not head-over-paws in love with your PrettyLitter upon arrival. Our records indicate one of our senior support team members recently assisted you with your refund and subscription cancellation request - so you should be all set! We’re bummed if your first experience with our support team didn’t leave a paws-itive impression. And we understand if this influences your decision to shop elsewhere. We appreciate you giving PrettyLitter a try, and we hope that you can find the right litter solution that works best for your kitties and household.