Prescription LifelineReviews of prescriptionlifeline.org

The Text that comes to my phone is often wrong. My best answer comes when I call the office. I have texted for my status it is never correct

The people were friendly and knowledgeable. The time it took on the phone to go over my info with two different people was too long. Could be more streamlined. Also , they need to listen to the customer more carefully when the customer is telling them about the medication and how it is taken. I was not understood when I tried to explain that it was an infusion medication and should go to the infusion center, not to the doctor or me. This was straightened out the next day with another phone call.

Always getting new info on progress but after delays and still waiting for one of my meds to be confirmed. Missing info and clarity takes to long.

Right now, I'm not sure because I'm still waiting to see. I know the representative that I've spoken with are very nice and friendly. They talk with respect and courteous for ther customer. I'm waiting on the results of getting my medicine. I've been out for months and don't have thr right medicine to fight these autoimmune diseases. So only time will tell. Also, I'm unsure of the date we talked, so it is off a little.

Service from advisors was good overall and they were helpful. It's now been 6 weeks and I have only received one of three scripts and have already paid for two months service. Paid for scripts but not received. Not happy about that.

Customer service could stand to be improved. Customer should be included in the loop more often. So far it has always been up to the customer to call the business to find out where I stand because no one calls to tell me where are my application is.

I happy with my one meds but it took way to long to get it I'm still waiting for my other one. Since June 16 22 to now

Nel very nice and professional.