Prescription LifelineReviews of prescriptionlifeline.org

I HAVE BEEN ON THE PHONE WITH THEM DAILY AND MEDS ARE PAST DUE AND THEY STILL ARE NOT RIGHT

They took their "membership fee" out of my checking account 4 times (equaling $200) but I never got any medication. I sent them all the info they asked for. They told me they had it and the next time said no they didnt have it; it was extremely confusing. Even after telling them that the doctor removed me from the medication, they still persisted in taking yet another month of membership fees out of my checking account.

I was shocked to receive a response from Prescription Lifeline apologizing for the inadequate/unacceptable service my mother received in trying to obtain prescription assistance. While I do appreciate the apology and their willingness to cease all future remaining payments to end the contract ($60.00) I honestly feel that the appropriate response should have been to refund my mother for all that she paid due to the fact she never received any assistance from Prescription Lifeline as requested. My mother is on a very limited budget and initially sought out the help of Prescription Lifeline to help her be able to continue to receive the prescriptions she needed to survive due to the fact that she was forced due to medical and age related circumstances to discontinue to work part time. Seniors who are struggling financially to survive need this kind of help and should not have to worry about being taken advantage of by corporations such as Prescription Lifeline.

At first my service was great with who I talked to, but then I could not get into my doctor as soon as they wanted and once I mailed by paperwork in they returned a piece that needed signed (which is understandable) however now it has been 3 months and I have paid for all 3 months without getting any medicine because of delayed paperwork. I asked if there was anything to do reasonably to refund since I have received no medicine and they will not refund anything. I even talked to a supervisor that was unwilling to work with me at all. So I have paid 3 months for nothing....

The just did not explain the process adequately. You think at first you will be sent or have a prescription filled for zero dollars or a small copay. If you are on Medicare, you are screwed. The free Rx with a manufacturer card is not free. I had a Rx for 500$ a month. My medicare was billed 247 dollars and I was credited with 247 dollars for out of pocket copay. How long will this last before you are in the doughnut hole, especially when you have 9 other Rx to fill. Prescription Lifeline cancelled my membership, but would not refund any fees. We were still trying to do an appeal after Shire Pharmaceuticals refused my application. They Prescription Lifeline only gives you 30 days to cancel to possibly get a refund. I was denied because I had coverage under Medicare. Then they still want to keep you as a customer, I guess to continue collecting the 35$ a month charge for membership. They should have more know knowledge about people on Medicare. Why should I pay 85$ up front as a membership fee when I didn't receive any medication from their efforts. Then I would pay 50% of the medication cost towards the gap and a 35$ fee on top of all the other fees.Everything I would call the company, I was told something different. This is just a SCAM. Maybe other people have had a better experience, but not me.But I will say that everyone I spoke with was polite. What they should do is not charge all the fees until they know that they can help you and then go back and collect their fees..I, like everyone, am on a fixed and I don't have money to throw away. L.Russell Birmingham, AL l

Should be 1 star they jerk you around and after 6 months of this and calls not returned and every excuse for delays I finally told them to cancel it I was paying 35$ a month for nothing but a headache and then they tell me the pharmaceutical company denied it but refused to refund my money so I give them no stars buyer beware