Prescription LifelineReviews of prescriptionlifeline.org

I submitted (in the envelope provided) my completed Prescription Lifeline application on 23 November feeling as though I had followed the rules as requested. On 23 December I received another application from Prescription Lifeline requesting that I complete a second application. I immediately called the office and explained my situation and was told that my application had not been received. I dashed to my physician's office to get his signature as he was leaving for holiday. I again mailed the application to Prescription Lifeline. On December 28 I received an e-mail stating that I needed a "Test Claim" from the pharmacy dated after 1 January 2021, showing the cost of a 30 day supply for the prescription (Apriso) from my pharmacy. I took the letter with me to pharmacy only to be told that I needed a doctors prescription before they could give me the "Test Claim" information. My doctor was on holiday and I did not get the prescription. The first week of January I contacted my doctor's office to get the prescription. The doctor's assistant is working from home and I was told that she would be in touch with Prescription Lifeline to satisfy your request. as off 10 January I have not received approval from Prescription Lifeline for my medication. I am fearful that I will be time barred from receiving my medication which I urgently need. My dissatisfaction with Prescription Lifeline is. The lack of timeliness in advising me of the need for a "Test Claim", which I could have received the prescription from my doctor when I was in his office. I have never had to get this before. Why was I not advised of the need for this form when I was sent the application.

Hard to keep my insulin coming. Have to send same thing repeatedly.

TWIMC: I am having difficulty understanding why if my script was requested by my advocate on June 5th, it took until the 19th to receive. When I used the tracking service on Wednesday, USPS staTed the product had not been released to them. I am ever so grateful for the help with this script. I guess I just need help understanding the process. Respectfully submitted , Maureen Bila

After reading your reviews, it looks like you are able to help so many people. Our situation was a little different I guess. I gave the correct income and severance amount. This was a temporary unemployed situation and my advisor knew that. After several months and paying the monthly fees, we basically don't qualify. I feel like with the severance amount we received in January and starting a new job in April---my advocate should have know we wouldn't qualify. I feel like information was withheld on their end. I was told I should have asked the income cutoff. This is your job and you know the income cutoff. If I had been told that, I would have known right away we wouldn't qualify. I asked for a refund and was told we were not entitled to one. I feel very mislead and am out $150. Thanks but no thanks Roberta Loftis( applied for Richard Loftis.

Thought for a long time you were there to save Seniors money on needed drugs! Found out you were just an in-be-tween advocate just making a profit, when the Pharmaceutical company's are there to help low income people, at no charge! I payed you $50 per month for a long time, then you raised the price to $74 per month! That's a pretty nice raise for your company! You made a bundle off me and you later confessed that you were working as an ADVOCATE!!!??? I think you got away with a huge crime, and made it appear Legal! Not Happy Here!

I started the process in January. I have paid $150 plus start up for advocacy and still no meds. All paper work in. I am not happy at this point. I called twice to speak to my advocate and I have not spoken to her once she was not there. I have my doubt as to whether your group can help me. I am waiting impatiently!

It's very confusing how the system works, some of the issues were my fault and I believe some were their fault. It has taken months to get the first delivery of one of the meds requested. Would I use them again knowing what I now know about their system...to be honest, I don't know.

I misunderstood that there was a service fee. I was not told this. I thought(from the communication I was receiving that the monthly charge was for the medication not a service fee.