Prescription Lifeline Reviews | Read Customer Reviews of prescriptionlifeline.org

Prescription Lifeline Reviews | Read Customer Reviews of prescriptionlifeline.org

Prescription Lifeline reviews

Showing 46 reviews with 2 stars · Clear filters

Luther S.
Jul 22, 2021
Contacted this company in April about…
Contacted this company in April about getting help with a prescription. Was advised of a monthly fee and sent paperwork. All paperwork was submiitted and I was supposed to get my medicine soon. Now it is July 22 and you want more paperwork. A rep told me I would never be approved they were very rude. I asked to cancel my membership and would like a refund. Probably won't get that. I will get my Doctor to "Advocate" for me. Edit- When I applied with this company I was told about 2 months and I would get my medicine. I did contact SSI and was told I was not eligible for help. I have since found out my doctor can help with this for free. The company has refunded one month to me. I will just say make sure you fully understand the process with this company.
Response from Prescription LifelineAug 2, 2021
Mr. Strickland After reviewing your account it seems that you did not complete the proper process for the valid LIS denial you were informed you would need at the time you signed up with our company. As a show of good faith I will refund one month of your membership dues. Prescription Lifeline
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Kris M.
Jul 20, 2021
It is to expensive
It is to expensive. I pay for insurance and a supplement insurance, and they want another 125 a month from me. It's a 3 month supply of medicine which is actually free,, but I have to pay a service fee every month. Discussed with my Dr and he said he can do the same thing for me with no fees. Ask your Dr's for help if you can't afford medicine.
Response from Prescription LifelineAug 2, 2021
Mrs. McMahon, While you are correct that no one is required to use our services to apply to patient assistance programs, the process can be very complicated. Patient assistance programs do not have the same rules and requirements and it can be very confusing when dealing with multiple medications, knowing how and when to place refills, and providing the additional paperwork required throughout the enrollment period. Not all doctors offices are willing or capable of giving their patients the assistance that Prescription Lifeline prides itself on providing. If you find that your doctors office is lacking in advocating on you behalf feel free to contact us. Prescription Lifeline
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Sharon H.
Jun 29, 2021
Slow in getting a responds back and…
Slow in getting a responds back and still being cut for the service. It has at least been two months and no answer as of yet.
Response from Prescription LifelineJul 19, 2021
After reviewing your account, I see that it has taken a little bit to get all the proper documents together that have been required by the patient assistance program but it looks like everything was sent over the beginning of the month. I will have your personal care advocate contact you regarding the account.
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Rose R.
Mar 20, 2021
Disappointed in not being told of…
Disappointed in not being told of information that the manufacturer reviews claims. The time is extremely long. My personal advocate never called me to give updates. Needless to say I am canceling.
Response from Prescription LifelineMar 22, 2021
Rose, We were sorry to see that you canceled your membership with our company. After reviewing your account I will be issuing a refund for the March membership dues as the notes indicate that you requested to cancel the account prior to the draft on Friday. Please allow 2 weeks for the refund to be processed. Thank you Andrea
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Laura N.
Feb 5, 2021
Don't work with this company...waste of time
I worked with this company for over 14 years and had to end it today because the "head" supervisor felt that NOT refunding me $25 was more important than keeping a customer of that duration. I literally have worked with them since the beginning when I needed the medication. I looked lyrica on Google and there it was use this company to guide you to the medication. With the disrespect I received today I cancelled my account! Called Pfizer directly and found out I can do all this myself and save the $50 I''ve been paying this company EVERY month for the last 14 years! Put that in your hat and smoke it! I DON"T NEED you! I can manage it all by myself. Thanks anyway.
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Cynthia C.
Feb 2, 2021
I have health insurance
I have health insurance, but I am a widow living on fixed income and 242.00 is to much of copay for me. I was paying 50 dollars for my prescription and Sanfol the company that handles this gave me your information to help receive assistance with the copay. I HOPE NONE OF YOU HAVE TO EXPERIENCE HAVING TO CHOOSE BETWEEN PAYING A BILL OR HAVING LIFE SAVING MEDICATION, ( of course not you probably get yours for free
Response from Prescription LifelineFeb 3, 2021
Cynthia Cummings, I was sorry to hear that we were unable to assist you with your medication. Unfortunately the Pharmaceutical Company that manufactures your medication's patient assistance program will not assist people with private health insurance with High Copay, they will only approve you for the program if the med is not covered by your insurance. Prescription Lifeline does not create these rules, they are all determined by the individual pharmaceutical companies. Should your circumstances change please check back with us to see if we can be of assistance to you. Thank you Prescription Lifeline
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Tammie H.
Jan 21, 2021
It took forever to get the sign up…
It took forever to get the sign up paperwork, but you guys still took my money but we are still waiting on information if it was approved and where is the insulin
Response from Prescription LifelineJan 22, 2021
I'm sorry for any time delays that you have experienced. After reviewing your information I have issued a credit to your account. Someone will be contacting you from our office with those details. Thank you Prescription Lifeline
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Richard P.
Jan 20, 2021
Had to wait over a month for new member…
Had to wait over a month for new member kit. I am still waiting for the prescription they have taken two payments of 45.00. Still no prescription totally unacceptable.
Response from Prescription LifelineJan 22, 2021
Mr Paulos I was sorry to hear about the struggles you have had in receiving your New Member Kit. After reviewing your account I will be issuing you a credit . Someone will be contacting you to inform you of the details. Thank you for continuing to allow us to assist you, Prescription Lifeline.
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