Prescription LifelineReviews of prescriptionlifeline.org

Today Daniel is helping me with a repeated issue I have with my Dr. office non compliance. I find the staff at Prescription Lifeline to be very professional, caring, and genuine in their concern for me and helping me with my problem. Daniel is no exception. He is following the way of previous advocates that have assisted me with his kindness, patience, and ability to go above and beyond my expectations. I appreciate knowing that Prescription Lifeline understands that customer service doesn’t stop at completing the sale. Daniel Pedraza reminded me of that today. He made sure I understood, by the way he helped me, that customer service really begins when the “sale” of my membership was made. When dealing with my life preserving medications, I may not have my Dr. Office staff in my corner but I do have somebody that cares enough to help me, Prescription Lifeline and their great staff members like Daniel Pedraza.

Daniel was awesome and went out of his way to help me! Everyone I have ever spoken to there always have been on top of everything and knowledgeable when answering questions. I love your services! :)

Daniel helped my mother after she thought there was no other alternative. He notified us about a new Medicare plan that could help us out all year long. He was so patient and wonderful. He really is a life saver. This is World Class customer service, even when I thought all was lost he gave me a solution, above and beyond is what you can expect from Daniel. Thank you for all your hard work and dedication, you are amazing and I wanna thank you for everything you really are the definition of Prescription Lifeline. Thanks again.

Daniel was amazing in all that he assisted me with. He is a great employee and I would love to recommend him to all my friends and family. There is no better customer service that I have received anywhere else. You are the GREATEST Daniel keep it up.

I contacted prescription life line when I had no where else to turn for my daughters prescription. The insurance would not cover it,I couldn't pay the $600 a month .Stannette Lee was so patient and kind through the whole interview ! Explaining everything multiple times. thank you again Stannette

My patient advocate Stannette was very kind .her voice sounds so careing ,talking with her made me feel so much better because I was so worried about how I was going to get help with my husband medicine...Stannette help me so much by sitting me on the path to get help and telling me where to go and what to do.......Thank you so much ,you was truly a Blessing..... (love Denise mccray )

Hi..... Sending a review for Noel. I suffer from chronic Bronchitis and breathing issues. I was taking Advair and my doctor sent the wrong prescription. Noel was on top of it and made sure my medication was delivered. Thanks will never be enough. She went above and beyond to help me get the right prescription. She is one of a kind !!! My doctor didn't even treat me with the respect and concern she did. I will remember her efforts always. It's not often you meet people like Noel .

I want to thank my patient advocate Stanette for her time patience and knowledge. My husband and I prior to Hurricane Harvey found out that we were dropped per UnitedHealthcare Insurance. With no insurance trying to pick up his medications for his COPD, early stage of Alzheimer's, and Glaucoma were to total close to $900 + a month. Stanette found a plan that would make it comfortable for us to get half of his medications for about $200 a month and other options but at the time prior to finalizing my payment plan and waiting for my social security check I found and was accepted by a government insurance. She took my insurance information and after research found that I was not eligible or the discounts not that rewarding as before for the program. Today your phone system called to tell me of the finalization and I called back. Stannette returned my call and we discussed what my plans are now. Talking with her made do more homework that was beneficial to our medicine needs. I really appreciate her concern and feedback. Stanette inform me that due to my husband turning 65 in May 2018 there's a new program starting. She will call me at that time with the program information. I do have the number for Prescription Life to sign us up for that program depending on the info. Through all the chaos of September, Stanette was a calming and informative advocate that made me feel special and had the patience to answer my list of questions. Thank you, Thank you Stannett.