We believe everyone deserves access to their prescription medication. At Prescription Lifeline, we help you get the medication you need.We do this through Patient Advocacy, helping regular folks apply for Patient Assistance and finding low cost pharmacies. In 15 years we've helped 100,000 members save $500,000,000 in medication costs.
Prescription Lifeline (prescriptionlifeline.org) has 3,483 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
prescriptionlifeline.org
Website
prescriptionlifeline.org
Category
Hospital & Emergency
Location
Austin, Texas
Listed on Five Star Index
2026
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The company replied to 14% of reviews.
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Most recent review: October 2026.
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SINCE I FIRST JOINED THE "SCBN" PRESCRIPTION ADVOCASY PROGRAM, NOW "PRESCRIPTION LIFELINE", IN EARLY JANUARY, 2017, I HAVE BEEN EXTREMELY IMPRESS WITH THE QUALITY OF THE PROGRAM AND THE PEOPLE I HAVE INTERACTED WITH. I HAVE RECENTLY BEEN IN CONTACT WITH DONINIQUE GARZA. SHE HAS BEEN MOST HELPFUL AND DILIGENT I TRYING TO CORRECT A SITUATION FOR ME. SHE HAS BEEN PLEASANT TO WORK WITH AND VERY PROFESIONAL IN HER TASK.
WITH THE CONTINUING RISING COST OF MEDS TODAY, I, AND I AM SURE MANY OTHER OF YOUR MEMBERS, APPRECIATE YOUR PROGRAM, AND THE GOOD WORK OF YOUR PEOPLE, ESPECIALLY DOMINIQUE.
THANK YOU,
JIM WILBOURN
MEMBER # 1704828
AM
Anne Marie Benedicta W.
Stannett was personable
Stannett was personable, polite, professional, and pursued everything possible to find my third and fourth tier medications. Unfortunately, my meds did not have programs outside the manufacturers. However, I was more than satisfied by Ms.Lee's service, and would not hesitate to recommend you to others.
MB
Mark B.
PRESCRIPTION LIFELINE: A PERFECT SOLUTION TO A DIRE PREDICAMENT
I'll admit it, my job decided to let me go. I had health insurance (BC/BS) thru my job. When I lost my job, I lost my health insurance. At first, I was in a bit of a panic what to do! I take many psychotropic medications to stabilize my bipolar I disorder with accompanying psychosis. A peer told me of Prescription Lifeline, and so I called. After getting the easy-to-follow instructions and paperwork explaining how to set up my account, I was off to see my psychiatrist. My psychiatrist wrote 90 day prescriptions for all my medications, I mailed the originals to Prescription Lifeline, and was able to stay happy and healthy [and, literally out of the mental ward]. What a miracle Prescription Lifeline is. I would call, and sometimes have to leave a voicemail. Unlike most businesses these days, who take seemingly forever to return my calls; my calls were always returned the same day. Today, for example, I need help with something from Prescription Lifeline. I made a quick call, and left a detailed message. Patient Advocate, Layla Lopez, was quickly on my line! Layla, assisted me with all of my needs, and answered all of my questions succinctly and expeditiously. I would recommend Prescription Lifeline to anyone!! Prescription Lifeline is an easy, [and affordable], alternative, if one should, for any reason,
find oneself without health insurance.
VO
Vonnie
Excellent Customer Service
I worked in customer service for 25 years and learned that your company is only as good as the customer service provided to the client.
I talked with Clarlissa today about my next medication delivery and was totally impressed with the caliber of customer service she provided me. Clarlissa is a top notch agent for your company and should be rewarded in some way.
Vonnie Henery
JB
John B.
Michael Wasson has the answers to your questions!
I am new to signing up for Medicare and when I called I had more questions than comfort in the system & process. Michael Wasson was excellent. He explained the process very well and resolved all my questions & concerns. It pays to do a bit of homework before calling - but Michael walked me through the steps and options professionally.
When in doubt - reach out to Michael Wasson.
CB
Carolyn B.
I'm very satisfied with prescription …
I'm very satisfied with prescription lifeline,and the help I received from Krista and Daniel.They really clearly informed me of all the things I qualified for.Their personalities are very good and they are good at what they do.I which there was more people like them.HATS OFF TO THEM
AH
Anna H.
Robbyn Miller was great and very …
Robbyn Miller was great and very helpful she would always return my phone calls and I felt like she was very trustworthy helping me with my mother-in-law script Pradaxa which is a very expensive medicine, great costumer service. I think we made the right decision to go with Prescription Lifeline. Thanks Robbyn Miller!
EA
Eugene A. S.
Thank goodness i found prescription lifeline!!
Thank goodness i found out about prescription lifeline. I think it will save me pretty soon once i get my paperwork in order thanks to Lauro I had a program that I was approved for , for 12 months, so I was told. As long as I was on insurance it was true, but, they forgot to tell me when I went on Medicare it no longer would pay because it was government insurance. To make matters worse, they informed me of this 3 days before my prescription was to ship. My copay for my first month is 2800.00 and 400.00 plus after that. Once I can get started my copay will be under 55.00 per month. Once I get started I will write a follow up review. Thank you Lauro and prescription lifeline for your help.