Prescription LifelineReviews of prescriptionlifeline.org

So far so good. I just mailed my packet back to you today after visiting my doctor.

Too many phone calls even after I requested communication via email.

So far so good. Rustic and Nikki have been very helpful and patient. I am in early stages of the process but so far I feel confident that this will be an overall positive experience.

May I say that I’ve been a user of these services for a couple years now. And while service has always been adequate, today a young man named Roger went well beyond adequate to assist me. I truly appreciate his help and concern that I was satisfied with the help he provided. Thank you again Roger. I just have to add a little more. My prescription arrived this morning. I don’t know how Roger did it, but he is a miracle worker. I can breathe again. 😊 I thank you Roger, more than you can ever know. Janis Moore

I’ve been disappointed that it’s taken over 60 days to get life important meds - but dealing with Larz, Wesley, and Frances and getting nowhere after 69 days, there is a reason for mistakes on our forms they submitted to the pharmaceutical companies resulting in many delays. Then, a ray of sunshine started helping us - Layla Lopez! She stayed late after work going through our file and contacting 2 of the 3 pharmaceutical companies. She has kept promises to call back and give us updates often. Layla is a huge asset to your company, and I am proud she has offered to be our advocate from now on. She is truly been a blessing to us. Still working on a few other things but hopefully they will be resolved next week. Layla Lopez deserves to be employee of the quarter! Very polite, attentive give to our questions and needs, getting much needed answers for us and even staying late to work on our matter. Grateful for such a wonderful young lady to help us! Blessed! Thank you Layla! Lisa and Keith Grantham Florence, MS

Honestly...been a great experience. Thank you Layla....can’t say enough good stuff! So far, So Good!

Great company...very helpful and the Patient Advocates go out of their way to help with getting the prescriptions to you. Thank you

About 2 months before all my prescriptions were to expire I had to see my doctor so I went ahead and asked for renewals and sent them in ahead of time so they would be on file. When the actual renewals time came I got all these requests in the mail from prescription lifeline needing new prescriptions and I called and said but I already sent them you have them on file. Then I was told but we switched providers we sent them to the old provider now we have to send new prescriptions to the new 1. I didn't want to go through that all over again so I talked to my customer service person her name was BRI. R (that's all that I have for her name as I asked for it ). She was wonderful; she spent an entire afternoon researching my records and took care of it all for me. She was wonderful. I hope somewhere somebody puts something good in her file. Her customer service with went beyond and above what I expected to get. Anybody else could have said I'm sorry there is nothing else we can do, but she took the time to fix it for me and I appreciate her diligence. P. Doreen Clay