Prescription LifelineReviews of prescriptionlifeline.org

Response from Prescription LifelineFeb 3, 2021

Gary, We would like to apologize for the delay in getting you a cancellation confirmation email sent to you. We were experiencing some technical difficulties with that automated process at the time of your cancellation. I can confirm that a confirmation email has been sent to you at the email provided to you. Thank you Prescription Lifeline

Response from Prescription LifelineJan 20, 2021

Prescription Lifeline would like to extend our deepest condolences to you and your family. After reviewing your account a full refund will be provided to you. Thank you

Response from Prescription LifelineJan 20, 2021

Mrs. Erwin Please accept my apologies for your experience. Prescription Lifeline does not provide medications. Our company assist its members with process and paperwork required to be enrolled with the patient assistance programs offered by the pharmaceutical company that manufactures your medication. Enrollment in these programs allows people like you that cant afford your medication to receive medication directly from the pharmaceutical company once approved. This requires a combined effort on our part as well as you and your physician. I have reviewed your account and the necessary application was provided by us to your physician on numerous occasions to be forwarded to the pharmaceutical company but they never received it from your doctors office. As a show of good faith I am issuing a refund to you. Thank you Prescription Lifeline

Response from Prescription LifelineDec 11, 2020

I'm sorry Prescription Lifeline was unable to assist you in getting approved to a patient assistance program for your medications. Unfortunately each of the pharmaceutical companies has there own individual income guidelines and the requirements can be excessive. I do not have enough information to review your account for the specifics of your situation but the service we provide is to help people navigate the process. Unfortunately not everyone can be approved.

Response from Prescription LifelineNov 23, 2020

Ms. Stewart, Please accept our apology for the inconvenience. Unfortunately it can be very difficult to get some Doctor's office to do their part to get our members paperwork completed. After reviewing your account I have issued a full refund of your membership dues. Prescription Lifeline

Response from Prescription LifelineOct 14, 2020

Thank you for your interest in our company. In an attempt to help people with the high cost of medications, Prescription Lifeline monitors the specific requirements of each patient assistance programs offered by pharmaceutical companies. Unfortunately each program has its own specific set of rules so when dealing with multiple medications manufactured by multiple pharmaceutical companies the requirements that must be met for approval can be widely varied. We are sorry we were unable to assist with all your needs. Please keep us in mind if your situation changes.

Response from Prescription LifelineOct 14, 2020

Mr Azeez, I was sorry to hear of your dissatisfaction. Once a membership has been cancelled, it is our process to send a Cancellation email to the member to confirm that the account was cancelled. I have reviewed your account and can confirm that it was cancelled at the time you requested.

Response from Prescription LifelineOct 14, 2020

We are pleased that we were able to assist you with enrollment to the Takeda Patient Assistance Program. Remember we are here to assist you with every step of the process, please don't hesitate to call us with any question or concerns you have.