Prescription LifelineReviews of prescriptionlifeline.org

Response from Prescription LifelineSep 1, 2021

Carol Unfortunately not all medications are offered through patient assistance programs. The staff at Prescription Lifeline has no control over what medications a pharmaceutical company makes available through a patient assistance program. Our staff prides itself on insuring that each of it potential members/members is made aware of the most cost effective means to obtain their needed medications. We will not enroll someone for our services if there is a cheaper alternative available to them. Thank you for your interest in our company. Prescription Lifeline

Response from Prescription LifelineAug 2, 2021

Mrs. Brambley After reviewing your husbands account, I am issuing a 1 month credit to the account as a show of good faith. Prescription Lifeline

Response from Prescription LifelineJul 15, 2021

After reviewing your account I see that you did not call the main Customer Service line that was listed on all of your paperwork. Prescription Lifeline has thousands of satisfied members that are currently enrolled in patient assistance programs and receiving their medications.

Response from Prescription LifelineJul 15, 2021

Prescription Lifeline does not lie to its members, nor is it affiliated with any government programs. Prescription Lifeline assist its members with the enrollment process to Pharmaceutical Company's Patient Assistance Programs. Unfortunately not all doctors office's are willing to invest the time and resources to research the requirements for a specific patient assistance program. Prescription Lifeline has been assisting members since 2002 and has a vast database with all the rules and requirements necessary to be approved for these programs.

Response from Prescription LifelineJul 15, 2021

Donna, I was sorry to hear you felt this way. Prescription Lifeline does its best to insure that each member has a positive experience. We have found that reaching out to our members at specific times throughout the process helps to insure a more positive outcome and experience with our company.

Response from Prescription LifelineJun 9, 2021

Mr Torrey We would like to apologize for the inconvenience and frustration this must have caused. Our staff prides itself in assisting our members with all their needs and would never intentionally disconnect from a call. Please let us know as soon as you find a new Doctor and are sending in your forms. Thank you Prescription Lifeline

Response from Prescription LifelineJun 2, 2021

Prescription Lifeline is a serviced based company that assists its members in successfully navigating the Patient Assistance Programs provided by pharmaceutical companies. Prescription Lifeline members can count on us to assist with everything from the complicated and widely varied enrollment process, to getting their refills in a timely manner. Thank you Prescription Lifeline.

Response from Prescription LifelineMay 18, 2021

Brian, Thank you for contacting Prescription Lifeline, I was sorry to see that we were unable to help you lower the cost of your medications. Unfortunately, the Pharmaceutical Companies Patient Assistance Programs have very rigorous guidelines especially for people that have some type of prescription coverage. Prescription Lifeline assist with the navigating enrollment into these programs but does not enroll people for our services when we can see from the requirements that the person will not be approved for the Pharmaceutical companies patient assistance program. If you situation changes you can always give us a call and we can look to see how that would effect you.