Premium Saunas Reviews | Read Customer Reviews of premiumsaunas.com

Premium SaunasReviews of premiumsaunas.com

4.8175 reviews
Wellness & Spa
30 N Gould St Ste R, Sheridan, Wyoming

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Premium Saunas

About Premium Saunas

At Premium Saunas, we believe your home should feel like a retreat. That is why we offer a carefully selected range of traditional, infrared, indoor, and outdoor saunas, all crafted with quality you can count on. Each sauna includes a full manufacturer’s warranty, and with our price match promise, you are guaranteed the best value online. From start to finish, our team is here to make the process smooth so you can enjoy the comfort, health benefits, and relaxation of your own private spa at home.

Premium Saunas (premiumsaunas.com) has 175 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: premiumsaunas.com
Website: premiumsaunas.com
Category: Wellness & Spa
Location: Sheridan, Wyoming
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 39% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Premium Saunas reviews

175 approved reviews, newest moderated first

A. B. Plumbing Services, LLC ..
Apr 14, 2026
They helped me size our unit
They helped me size our unit, and when that unit was no longer available, they recommended the Harvia brand, and again that size had been discontinued, so they advised the unit we purchased. From payment to delivery was a little more than a week, and the price was very competitive. Great experience.
Response from Premium SaunasJun 19, 2026
Thank you! We’re glad we could help you find the right heater and get it delivered quickly. We’re happy to hear you had a great experience.
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Rick C.
Apr 14, 2026
Excellent!
Very easy to work with, gave me a great price and shipped right away!
Response from Premium SaunasJun 19, 2026
Thank you, Rick! We’re glad we could make the process easy and get your order out quickly. Enjoy your sauna!
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Thomas B.
Apr 10, 2026
Great Sauna!
We have had the Sauna now for a few months and we love it!
Response from Premium SaunasJun 19, 2026
Thank you, Thomas! We’re happy to hear you’re still loving your sauna after a few months. Enjoy many more great sauna sessions ahead!
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Daniel E.
Apr 10, 2026
The sauna is beautifully made
The sauna is beautifully made. The 10 wall/floor/roof sections are really heavy but they go together nicely and the fasteners are all stainless and well organized. The instructions are not the greatest but we muddled thru ok. Hooking up the control unit required a couple of jumpers which was not clear in the wiring diagram. Had to get help from the distributor on that which delayed things a bit. Finally got everything working. The Cable for the remote panel controller was too short and it is a European cat 5 which has a different connector than the US cat 5 phone wire so we had to special order a longer cable to get things working properly. Now to wax the interior before first use.
Response from Premium SaunasJun 19, 2026
Thank you, Daniel! We’re glad to hear you’re happy with the quality and craftsmanship of your sauna. We appreciate your feedback on the instructions and setup process, and we’re happy we could help get everything up and running. Enjoy your sauna!
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Michael A.
Apr 9, 2026
Follow up post purchase was rude and…
Follow up post purchase was rude and unhelpful.
Response from Premium SaunasApr 24, 2026
Hi Aaron, We’re very sorry to hear that your experience felt rude or unhelpful, that is never the standard we strive for at Premium Saunas. After speaking with you, we understand that the interaction you are referring to was with the manufacturer’s team, not with our company directly. Although they operate independently from us, we completely understand how that experience may have been frustrating. When we connected by phone, we discussed the concerns regarding the door and safety rail and reached out to the manufacturer on your behalf. We are currently awaiting your response so we can continue assisting and work toward a resolution. We remain here and ready to help.
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Joe C.
Apr 8, 2026
Everyone I dealt with did a great job
Everyone I dealt with did a great job! If I had a concern it was quickly resolved. Thanks to Daniel, Carlos, Juan and anyone I have neglected to mention. All were professional and friendly.
Response from Premium SaunasJun 19, 2026
Thank you, Joe! We’ll be sure to share your kind words with the team. We’re glad we could help and make the experience a great one.
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Steven R.
Apr 6, 2026
Sauna was even prettier than photos
Sauna was even prettier than photos ! Exactly what I wanted …. And I am picky ! Installation and assembly a little involved because I required an electrician but no real problems!
Response from Premium SaunasJun 19, 2026
Thank you, Steven! We’re glad the sauna exceeded your expectations. Enjoy your sauna, and thank you for choosing Premium Saunas!
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Thomas C.
Apr 1, 2026
Excellent team of true professionals
Excellent team of true professionals. Worked with my schedule and always there for any follow-up questions. The Dundalk products are of superb quality!!!
Response from Premium SaunasJun 19, 2026
Thank you, Thomas! We’re glad we could help throughout the process and answer any questions along the way. Enjoy your Dundalk sauna!
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