Premium Home SourceReviews of premiumhomesource.com

They had a great price for a Thor drawer refrigerator so I placed an order on June 10th. Today is June 22nd and it still hasn’t shipped. I contacted customer service twice and was told I had to wait a few days for an update. Nobody was able to give me an estimated shipping date or any concrete info. Terrible customer service!!! June 25: I was contacted by a person from customer care to apologize and to offer an explanation for the delay which was caused by the an issue with the shipping company. She immediately offered to expedite the shipment and to give me a $100 refund. The refrigerator arrived at my home in two days. She was great!!! I’m very happy with the fridge and it looks great in my bar.

Excellent customer service!!!

Ellie was a fabulous representative. He assisted me throughout the process and was very attentive in following up and reaching out. He made the shopping Experience a pleasure

I really don't know what to say.I ordered a product I received my product.

My experience with this company has been top-notch. The excellence that I have encountered has been unprecedented from the appliances being amazing to the professionalism I have dealt with I would recommend this company to anybody five out of five stars..

We have been looking at z line appliances for a while now. We needed a ventless hood so we decided to call and Wendy was fabulous. She helped us with everything and we even added a beverage refrigerator to our order. She was polite, efficient, and fast with our order. Plus, gave us a great discount. We’re extremely happy with the customer service we received with Wendy.

Loved the Formo Fridge and dish washer but it arrived separately from range but good quality and service

I’m giving Premium Hime Source 4 stars. The communication between them and us was very good. The gas range we purchased was defective and it was up to us to find a repair technician. If Premium is selling certain brands (Forno) that are defective it should be up to them and the manufacturer to handle the problem not the customer. We opted for a refund but were left with discarding the range