Premium Home SourceReviews of premiumhomesource.com

PHS had all the appliances I was looking for. I did however order the wrong range hood for my type of cabinets. PHS corrected the order and issued me a full refund in a timely manner.

Anna in sales was highly responsive, helpful, and professional. I had a complex order and she was able to resolve any issues and respond to my concerns. I appreciate all the help that she has provided me. I also had contacted someone through chat. They were also helpful and professional. Thank you! Peggy Elliot

So far working with them has been a pain. Prices are nice, but they have no communication between them and their delivery contractors. My ice maker was left next to the road at the front of my property, no heads up, no confirming delivery, nothing. Then I was told that the rest of the appliances would be delivered and installed. Again without any information or confirmation I received a call telling me the appliances will be delivered within 2 hours, and no they will not be installing them. Very poor communication. We will see how the appliances look when they get here, praying they are not damaged.

I accidentally ordered 2 dish washers and was so stressed out I reached out late at night and got a response that my second order was canceled by 5 am I was so thankful and refunded within 24 house. Great customer service

⭐️⭐️⭐️⭐️⭐️ I am beyond happy with the service I received from Premier Home Service. Rose from the customer support team was absolutely wonderful—she was so vigilant in answering all of my questions and always kept me updated about my appliance delivery. Thanks to her excellent communication and care, everything went smoothly from start to finish. The appliances arrived exactly as expected, and the whole process was stress-free. If anyone is interested in ordering high-quality appliances with top-notch customer service, this is definitely the place to go. I highly recommend Premier Home Service!

What a great experience. I created an order online and spoke to a representative who was very knowledgeable and helpful. She prevented me from making a mistake. Easy purchase. Will definitely repeat business

I ordered a mini split system from Premium Home Source, which ended up being backordered. The manufacturer was in the midst of releasing their next generation product, and were impacted by new tariffs. Despite all if this PHS honored the original pricing, and kept me up to date with anticipated shipping dates as they continued to change. Overall I'm super happy with the service and support.

Amazing delivery experience, extremely timely service and responsive team. All products arrived without issue. Always default to ordering from PHS for all my home appliance needs.