Precor Home FitnessReviews of precorhomefitness.com

I ordered the CS800 stepper on 8/26/19. It’s 9/23/19 and I still have not received the stepper. Immediately after placing my order I was emailed that the stepper was on back order and will take approximately 2 weeks. I agreed to the extended length. At two weeks I had to contact to Precor Home fitness for updates. They responded with an additional week. Again, I agreed and asked for free installation. No response. A week later, no product and no updates. I contacted Precor Fitness AGAIN. They responded, and claim the stepper will ship mid week and they will include free installation. Through email, I inquired about expedited shipping and the installation process. No response. I hope to give a positive review after I receive the stepper. However, I am concerned about future business with Precor Fitness due to the lack of customer support and I haven’t even received their product.

My favorite machine! It is great for getting cardio in. Because of a stoke when I was 34, I have weakness in left leg. This precludes me from using treadmill optimally. I am now 70 and truly appreciate having this machine in my home!

The treadmill is very basic, no fancy screens or embellishments, but I wanted that because I figured it was less things that could break or malfunction. It has a small footprint, a fantastic warranty and is a very quiet machine. I am extremely happy with my purchase and the gentleman installing it told me it was a very well made machine.

I was a new customer. Bought am expensive home gym. They had a great price. They handled total customer experience thru to installation. Could not be happier with this company.

Great service, communication, and follow through. Highly recommended.

Excellent customer service. Jelani Wiggins and Nick are extremely helpful.

Nick really helped me to select the proper machine.

The equipment is just fine, and the people who set it up were quite efficient, friendly, and respectful. I'm not thrilled with what I perceived to be 10 pounds per plate. It just seems shady, but it is what was promised. Just seems to give me a false sense of accomplishment. When you see the numeral, it's just nature to assume 10 lbs per plate. It's a psychological thing that to me seems to be a way for the manufacturer/distributor to get people to purchase the next set of weights at a premium, because they get to the bottom of the plates. Which is the position I find myself. Also, both snap hooks have failed. First one within a week and a half, the other 2 weeks afterward. Small annoying details, but the equipment's performance is flawless, and sturdy. Win some and you lose some, just costs more.