Through our watches, we aim to bring the spirit of our brave soldiers to the new generation of military history enthusiasts so they can keep telling these stories into the future.
Praesidus Watches (praesidus.com) has 319 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
praesidus.com
Website
praesidus.com
Category
Jewelry & Watches
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 31% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I've always liked the A-11 style watch because it represents a great history behind it, and for those of you who love the original one but can't afford the price and repairs like me, I highly recommend it. The size of the watch is in line with the current aesthetic and faithfully represents the soul of the A-11. I am very satisfied with this purchase and thank the people of this company for such a high-quality product.
TH
Troy H.
Send The Watch!
You keep asking for a review, but the watch has yet to arrive. Very difficult to review something that has yet to exist. Perhaps you could send me my watch, or offer a "no star I am still waiting" catagory.
Response from Praesidus WatchesApr 14, 2025
Hello Troy,
Thank you for your message, and I completely understand the frustration of being asked for a review before receiving your order, this was an old bug in our system. It’s definitely not ideal to be prompted for feedback on something that hasn’t arrived yet.
By now, your issue should have been resolved—but if you’re still waiting on your watch or need further assistance, please don’t hesitate to contact us directly at [email protected]. We’ll make sure your case is prioritized and properly handled.
We truly appreciate your patience and apologize for the delay.
Best regards,
Oscar Chabrat
Brand Director & Co-founder
Praesidus Watches
JF
Jonathan F.
Classy and Tasteful
The A-11 is classic and functional. A beautiful and simple bezel. Highly recommend to anyone considering!
ML
Michael L.
Great watch, great service
Very pleased with the quality and design of this watch. Praesidus was very responsive regarding a small issue they resolved. Highly recommended!
RF
RAFAEL FERNANDEZ Q.
Excellent shopping experience
Excellent shopping expérience
GB
Gal B.
deeply disappointing
I have been looking for a watch as a graduate present for a dear friend. A watch that will reflect the time of deduction and effort put into his studies, into our friendship.
After a long search the A-11 TOM RICE edition, was chosen due to the remarkable history, the esthetics, and given the fact it is assembled in the U.S., and donating 5% of the purchase to veterans, this where all aligned with our ideology and goodwill to donate back for the service, we as Israelis can relate to.
My first contact with the company was two-month ago, to get your premium watch, the best specs you as a company can supply to the customer. The A-11 TOM RICE edition with Double dome Sapphire, Automatic Seiko NH35, leather strap and so on.
I have waited for two months for it to arrive. Lots of excitement, expectation, time, and good money put into it. Unfortunately, great excitement leads to great disappointment.
As the watch arrived, the case/box of the watch was the wrong one. The info inside was the wrong info! Imagine ordering the best product the company has to offer, and right away there is a mistake. These may seem like a minor matter, but it has great importance! Opening the box is the first introduction with the product, with the brand, it contains a great deal of enthusiasm. a mistake like this devastating for the first impression, for the beginning of the journey. How do you think it feels having a doubt about getting the right or wrong product after waiting so long and investing a fair amount of money and care into your premium product? I wish it was the end of it
To verify it was the correct product we sent a video, and it was confirmed as the right automatic Seiko mechanism as ordered. Unfortunately, things didn't turn for the best but rather for the worst. The mechanism is making scratching sounds while the wrist is moving, no such sound should occur if it is a proper and well assembled automatic Seiko mechanism. Not only that, the watch after had been set for the right time, after only 3 days, had a deviation of an HOUR and a HALF!! you are proud to announce that the watch is being assembled in the U.S., but it is not U.S. quality. And of course, not military grade watches.
It is a fiasco from A to Z. I have ordered a prime watch and got the worst money I can buy. And the climax of this whole charade is that I had to pay extra fees of 100$ for your mistakes, for this time consuming, energy draining, and money devouring experience.
Response from Praesidus WatchesApr 14, 2025
Hi Gal,
First and foremost, I want to express our deepest apologies for the disappointment and frustration you've experienced. We truly understand how meaningful this gift was for you and your friend—and how much thought, emotion, and trust went into choosing our A-11 Tom Rice Edition. It’s clear this wasn’t just a purchase, but a symbolic gesture of appreciation, memory, and connection—and we’re truly sorry that your experience fell so far below expectations.
We also understand how important first impressions are—especially when receiving a premium product. You deserved to open that box with excitement and pride, not confusion or concern. The incorrect case and documentation, combined with doubts about the movement and poor timekeeping performance, have understandably turned a moment of celebration into a source of regret. That’s something we never want our customers to feel, and for that, we are sincerely sorry.
Please know that this is not representative of our standards or what we strive to deliver. We take full responsibility for these mistakes, and we would like to make this right.
We would be happy to fully refund your purchase and also cover the extra $100 fee you were charged. Additionally, if you'd prefer, we can arrange to send you a new replacement watch that has been fully inspected and tested by our senior watchmaker, along with the proper packaging and materials you originally expected—at no additional cost.
Please contact us directly at [email protected] so we can immediately begin resolving this for you. Your trust means a lot to us, and we want to do everything we can to rebuild it.
Sincerely,
Oscar Chabrat
Brand Director & Co-founder
Praesidus Watches
AR
Abraham Rivera C.
Great product
Es un gran reloj
CB
Christopher B.
Praesidus A-11 Combat 32mm
Communication was fantastic and the watch did not disappoint. I like the clean dial and how close it resembles original A-11s from the 1940’s. Well done to Praesidus, I am looking forward to seeing what other homages they have in the pipeline.